Data-driven, pragmatic, continuous improvement expert and strategic operations leader with extensive experience in program/project management, consulting, continuous improvement, and data analysis. Guided the delivery of strategic communications across 30+ projects in the face of global macroeconomic headwinds. Identified over $5,000,000 in cost savings within the public sector, impacting nearly 1 million residents. Dedicated, client-focused, and ready to drive growth and business transformation. Effective communicator known for outstanding work ethic, analytical ability, and interpersonal skills.Core Competencies:Program/Project Management | Strategic Planning | Business Process Improvement | Operational Excellence | Coaching & Mentoring | Lean Six Sigma | Cross-Functional Team Leadership | Research & Data Analysis | Change Management Software Expertise: Asana, Minitab, Microsoft Visio, Microsoft Project, Microsoft Power Bi: Data Visualization, ArcGIS, IBM SPSS Statistics, Google Adwords, Microsoft Office Suite (Word, Excel, PowerPoint, OneNote)Technical Expertise:Communication: Zoom, Google Meet, Microsoft Teams, Cisco Webex, Skype, Blue JeansData Analysis: Minitab, Microsoft Power BI, ArcGIS, IBM SPSS Statistics, Google AdWords, Project Management: Asana, Jira, Microsoft Visio, Microsoft Project, Miro, Smartsheets Database Management: Microsoft AccessDesign: Canva, Visio, WordPressMethodologies: Lean, Six Sigma, Project ManagementOrganizational: Google Office Suite (Docs, Sheets, Slides, Calendar, Drive), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive), Microsoft SharePoint, Google Workspace, Evernote, Google Note, DropboxAccomplishments:Northwestern University – Keynote Speaker for the School of Professional Studies’ Spring Class | 2023American Society for Quality: Section 0903 – 1 of 12 Keynote speakers chosen to discuss continuous improvement | 2021Indiana University-Purdue University Indianapolis – Featured in case study on juror participation | 2020Facilitated the negotiation and implementation of free juror parking for Marion County residents in collaboration with the Marion Superior Court, impacting nearly 1 million residentsAchieved a digital marketing conversion ratio of 5.5% while operating as a part-time business owner, nearly double the industry average
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