At Alba Cars, our team is elevating the aftersales journey for clientele purchasing their dream car with us. Through a meticulous process of gathering client feedback, we've crafted solutions that work in terms of customer retention with service contracts, extended warranty, garage coordination processes, and much more. My academic background from Mar Baselios College of Engineering and Technology in Mechanical Engineering underpins my technical approach, while certifications in AutoCAD, Solidworks and Ansys amplify my capacity in design and problem-solving.My commitment to professional growth is unwavering, as evidenced by the successful assist in developing and operation of Kissflow and past use of Titan DMS, Mass Auto Garage and Gateway ERP softwares. With a foundation in multi-brand aftersales and a proficiency in service processes, I am dedicated to advancing my career in the automotive sector, preferably in R&D or production. My goal is to continuously develop through practical application, learning, and collaboration within a dynamic team environment, all while fueling my lifelong passion for cars 🚗 💨