Isaac Knill Email & Phone Number

Bicester, England, United Kingdom

Maximised customer spending value through upselling and cross-selling products in a fast-paced environment to help achieve store targets and KPI’s.• Delivered exceptional customer service by using extensive product knowledge to promote products which best suited the customer’s needs, where the organisation acquired new customers who were satisfied with their experience.• Identified how to meet the expectations of the large amount of tourist customers who have different product preferences to domestic customers. In doing so, relevant products were marketed in terms of the customers psychographic and behavioural needs.• Outreached to existing and prospective clients by email, WhatsApp, and phone calls regarding products and boutique activities based on previously acquired customer date.• Organised in-store marketing events in-line with budgets set by the marketing department, where these events resulted in increased prospective customer leads and customer purchases.

Bicester, England, United Kingdom

• Maximised customer spending value through upselling and cross-selling products in a fast-paced environment to help achieve store targets and KPI’s.• Delivered exceptional customer service by using extensive product knowledge to promote products which best suited the customer’s needs, where the organisation acquired new customers who were satisfied with their experience.• Identified how to meet the expectations of the large amount of tourist customers who have different product preferences to domestic customers. In doing so, relevant products were marketed in terms of the customers psychographic and behavioural needs.• Outreached to existing and prospective clients by email, WhatsApp, and phone calls regarding products and boutique activities based on previously acquired customer date.• Organised in-store marketing events in-line with budgets set by the marketing department, where these events resulted in increased prospective customer leads and customer purchases.

Bicester, England, United Kingdom

Worked on a temporary contract at a variety of brands, including: Prada, Breitling, Brioni, and Tag Heuer.• Maximised customer spending value through upselling and cross-selling products in a fast-paced environment to help achieve store targets and KPI’s.• Delivered exceptional customer service by using extensive product knowledge to promote products which best suited the customer’s needs, where the organisation acquired new customers who were satisfied with their experience.• Identified how to meet the expectations of the large amount of tourist customers who have different product preferences to domestic customers. In doing so, relevant products were marketed in terms of the customers psychographic and behavioural needs.• Illustrated a strong understanding of visual merchandising by reorganising product displays to a high standard in accordance with product collections, which resulted in increased sales for the organisation. • Communicated effectively and professionally with colleagues and management to ensure tasks were completed to progress current objectives.

Bicester, England, United Kingdom

• Maximised customer spending value through upselling and cross-selling products in a fast-paced environment to help achieve store targets and KPI’s.• Delivered exceptional customer service by using extensive product knowledge to promote products which best suited the customer’s needs, where the organisation acquired new customers who were satisfied with their experience.• Identified how to meet the expectations of the large amount of tourist customers who have different product preferences to domestic customers. In doing so, relevant products were marketed in terms of the customers psychographic and behavioural needs.• Illustrated a strong understanding of visual merchandising by reorganising product displays to a high standard in accordance with product collections, which resulted in increased sales for the organisation. • Communicated effectively and professionally with colleagues and management to ensure tasks were completed to progress current objectives.

Brackley, England, United Kingdom

• Orchestrated a clean and maintained work environment which allowed the chefs to execute food preparation to a higher efficiency.• Accelerated the delivery of food by assisting in food preparation by communicating with the chefs to ensure they were supported where needed.

Master Of Science - Ms, International Business And Marketing, Distinction (First Class)

Activities and Societies: Swimming and Triathlon Society Module Examples Include: • Strategic Customer Engagement • Consumer Culture &.

Bachelor'S Degree, International Business, First Class

Module Examples Include: • Principles of Marketing • Customer Management •Creative Management and Marketing

A Levels

• Economics – Grade B • Business – Grade C • Psychology – Grade D

Education record

One Grade 7, Two Grade 5’s, Three Grade B’s, Three Grade C’s Including: • Mathematics (7) • English Language (5) • English Literature (5)