An experienced Client Liaison, Operations Management and Customer Success Professional with a history of driving service delivery; revenue performance and relationship building excellence across people-centric landscape design and wellness industry roles. Highly adept at executing operational and strategic workflow management initiatives to meet and surpass corporate objectives and targets while delivering on the customer service promise. Superior communication skills support my ability to engage stakeholders, drive administrative standards and elevate the overall client experience.Business Development | Team Leadership | Administrative Management | Client Liaison | Conflict Resolution | Client Requirements Analysis | Health and Safety | Project Planning | Report Preparation | Regulatory Compliance | Cost Estimates | Inventory Management | Customer Service | OSHA | Landscape Maintenance | Team Scheduling | Continual Improvement | Exhibit Design | Budgets
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Commercial Design SpecialistSaber Feb 2024 - PresentParamount, California, United States -
Product Design SpecialistSaber Feb 2023 - Feb 2024Paramount, California, United StatesProvide the highest level of customer service by delivering solutions to foundation, crawlspace and concrete issues.Conduct full inspections of homes; diagramming and documenting all areas of concern through detailed CAD sketches and photographs.Diagnose underlying issues and develop repair and protection recommendations based on findings.Demonstrate superior product knowledge to build projects and present detailed work options in an understandable manner.Prepare contracts and coordinate hand-offs with production crew to provide a seamless customer experience.Utilize CRM software to track prospects, projects and sales metrics.Respond to all customer inquiries in a timely manner.- $1M+ in sales 2023- Sales Rep of the Month (November 2023)
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Field CoordinatorHarrison Green Mar 2022 - Jun 2023Brooklyn, New York, United States• Review and coordinate ongoing projects with the Maintenance Team, verifying compliance to project guidelines and client requirements.• Oversee application of pest and fertilizer treatments, preparing sites and applying all regulatory and corporate health and safety guidelines.• Plan and manage installation of lighting and irrigation systems, completing repairs and replacement when required.• Order and manage inventory, equipment and supplies needed at each work site.• Troubleshoot issues with water features.• Verify team use of all prescribed personal protective equipment.• Identify and recommend opportunities for service improvement. -
InstallerHarrison Green Aug 2020 - Mar 2022Brooklyn, New York, United States• Reported to the Foreman and Project Manager to complete a variety of garden installations.• Reviewed and interpreted project blueprints and design sketches.• Prepared and ensured availability of all equipment, planter boxes, furniture and outdoor accessories.• Worked with designer to ensure correct layout and planting of perennials and trees.• Readied work sites for installations and maintained responsibility for ensuring site safety.
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Group Fitness InstructorStuyfitness Jan 2020 - Jun 2023Manhattan, New York, United States
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Personal TrainerFitxplorer Jan 2016 - Jun 2023Brooklyn, New York, United States
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Group Fitness InstructorCrunch Fitness Feb 2017 - Mar 2020Greater New York City Area -
Gallery TechnicianColnaghi Oct 2017 - Jan 2020New York City Metropolitan Area
Isaac Lacey Education Details
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Bachelor Of Science (B.S.)
Frequently Asked Questions about Isaac Lacey
What company does Isaac Lacey work for?
Isaac Lacey works for Saber
What is Isaac Lacey's role at the current company?
Isaac Lacey's current role is Home Improvement | Landscape & Construction.
What schools did Isaac Lacey attend?
Isaac Lacey attended University Of New Hampshire.
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Isaac lacey
Forest, Va -
Isaac Gonzalez Lacey Rose
Hemet, Ca
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