Isaac Linkletter, A-Csm

Isaac Linkletter, A-Csm Email and Phone Number

Coach, trainer, and motivator for corporate Agile adoption and continuous process improvement. @ Cox Automotive Inc.
atlanta, georgia, united states
Isaac Linkletter, A-Csm's Location
Jarrell, Texas, United States, United States
Isaac Linkletter, A-Csm's Contact Details

Isaac Linkletter, A-Csm personal email

Isaac Linkletter, A-Csm phone numbers

About Isaac Linkletter, A-Csm

Isaac "Link" Linkletter started in the United States Air Force as an enlisted Air Traffic Controller specializing in RADAR. After leaving the service, he entered the software development industry as a quality analyst in the video game space, working for companies like NCSoft, Bioware and Riot Games. At Riot, he transitioned to an engineering role working with the Build Engineering (proto-DevOps) team and after leaving Riot went to work for a startup building a game engine as a quality engineer, focusing on building continuous delivery and test automation. In addition to the QE role, he also took on a ScrumMaster role for one of the development teams, expanding his skillset into the support capacity. He came to work for Netspend as a full-time ScrumMaster, serving two teams in the development of reloadable pre-paid electronic payment products. After being given the opportunity to pursue a career path closer to his personal interests, Link joined COBB Tuning as a Scrum Master and Agile Coach in March of 2019, assisting the industry-leading company in transitioning from a traditional development process to a Scrum framework incorporating both hardware and software development. From there he was recruited to a Senior Scrum Master role at Cox Automotive in 2021, joining the elite team overseeing the Kelley Blue Book Instant Cash Offer product. During his tenure with Cox Automotive, Link has had the opportunity to serve as Scrum Master to multiple teams in charge of various products, including a stint as interim Release Train Engineer, giving him unparalleled experience in the Agile Scrum space, and uniquely positioning him to be as effective as possible in empowering teams to achieve their objectives.

Isaac Linkletter, A-Csm's Current Company Details
Cox Automotive Inc.

Cox Automotive Inc.

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Coach, trainer, and motivator for corporate Agile adoption and continuous process improvement.
atlanta, georgia, united states
Website:
coxautoinc.com
Employees:
6330
Isaac Linkletter, A-Csm Work Experience Details
  • Cox Automotive Inc.
    Senior Scrum Master
    Cox Automotive Inc. Oct 2021 - Present
    Austin, Texas Metropolitan Area
  • Q2Ebanking
    Scrum Master
    Q2Ebanking Nov 2019 - Nov 2020
    Austin, Texas Area
    ● Introduced the 20+ member development organization to Agile Scrum practices, shepherdingthem through initial adoption and skills improvement utilizing constructive coaching techniquesand success-based milestone celebration practices.● Worked closely with senior leadership to adapt “textbook” Agile Scrum practices to organizationalneeds, providing a smooth transition from the process-light startup atmosphere the team hadbeen working within to a more structured, forecastable process. This resulted in an improvementin value delivery from once a quarter to every 2-4 weeks.● Collaborated with DevOps personnel to create a holistic plan for developing, testing, andreleasing value to our clients, utilizing quality Agile Scrum concepts and practices to ensure thatthe development team’s efforts fit within the overall company strategy for release and support.
  • Cobb Tuning
    Scrum Master
    Cobb Tuning Mar 2019 - Aug 2019
    Austin, Texas
    Recruited to the COBB team to apply my extensive expertise in overhauling their Agile Scrum adoption process, I led by example, serving two active Scrum teams in their efforts to improve effectiveness in developing both vehicle support and COBB's internal software offerings by offering suggestions and best practice recommendations for changes to their existing processes. I introduced a culture of open, honest feedback on a frequent cadence, establishing monthly one-on-ones with each member of my development teams, my fellow Scrum Masters, and both my direct supervisor and his supervisor. To further assist Agile Scrum adoption across the company, I began a series of company-wide lunch-and-learn presentations, starting from the basics of both Agile and Scrum, and building upon them with each successive presentation to introduce and explain more advanced concepts.
  • Netspend
    Scrum Master, Application Development
    Netspend Feb 2017 - Mar 2019
    Austin, Texas Area
    A critical part of the Software Development team, I work with two delivery teams to add functionality to our world-class financial services platform, ensuring delivery teams are operating efficiently and effectively with no blockages as well as enabling the team’s progress to be easily discerned through the use of Scrum and other information management tools. I am hands-on and involved in all phases of development, from analysis and requirements to functional design to documentation, testing and implementation. I remain involved in multiple initiatives and work closely with multiple internal teams, including Application Development, Product Management, Marketing, and IT Operations.
  • Maxplay
    Quality Engineer, Quality Management
    Maxplay Jul 2015 - Sep 2016
    Austin, Tx
    Joining the MaxPlay team as the first quality engineer, I was responsible for writing test plans, creating unit tests, technical documentation, as well as hands-on white box testing. I worked with a team of 10 other quality experts, supporting over 50 developers in an agile development environment to ensure quality of the project. In addition to day-to-day work, I worked with our recruiting team to source and onboard new talent in the quality management department as well as designing and implementing expected practices and procedures. MaxPlay is a game technology and services company focused on advancing game development tools and processes so that developers can create, publish and operate games faster than ever before. Led by a world-class team of proven experts in game development, enterprise software, data science, and publishing, MaxPlay is dedicated to enabling, partnering and collaborating with game developers in all aspects of the gaming ecosystem so they can spend more time creating and running their games.
  • Maxplay
    Scrum Master, Content Delivery Pipeline
    Maxplay Jul 2015 - Sep 2016
    Austin, Texas Area
    In addition to my duties as the senior Quality Engineer, I also served as the Scrum Master for the content delivery pipeline team, organizing review sessions, facilitating ceremonies daily and per sprint, as well as coaching and reinforcing Agile and Scrum practices to a team of 9 developers. MaxPlay is a game technology and services company focused on advancing game development tools and processes so that developers can create, publish and operate games faster than ever before. Led by a world-class team of proven experts in game development, enterprise software, data science, and publishing, MaxPlay is dedicated to enabling, partnering and collaborating with game developers in all aspects of the gaming ecosystem so they can spend more time creating and running their games.
  • Riot Games
    Technical Analyst, Build Engineering
    Riot Games Dec 2013 - Aug 2014
    Santa Monica, Ca
    As the Technical Analyst embedded in Build Engineering, I developed, managed, and maintained build and release tech while fashioning automation to ease day-to-day operations, assisting the Build Engineers as we rolled up our sleeves and improved build processes that impact millions of players’ League of Legends experience. I worked to rid Rioter workloads of tedious tasks as we improved automation on a breadth of systems. Along with my team of engineers, I waded waist deep into the release pipeline, making sure automated systems were working at peak efficiency, while focusing on shaving time off of processes and keeping an eye out for tech that’ll bring Riot into a more streamlined future.
  • Riot Games
    Senior Quality Analyst, Mobile Technologies
    Riot Games Mar 2013 - Dec 2013
    Santa Monica, California
    As the senior Mobile Quality Analyst, I put my specialized skills to work assisting in the construction of cutting-edge apps for millions of League of Legends players who never leave home without their trusty Android or iOS devices. I joined a SWAT team of mobile developers and designers on a mission to help players engage with the world around League of Legends anytime and anywhere, even if they’re not sitting in front of a computer. As the resident quality and testing expert, I provided teammates with specialized feedback and guidance that helped level up their skills in test creation and maintenence on a variety of hardware devices. Above all, I helped define Riot Games’ future in mobile by creating compelling experiences that surprise and delight players wherever they may be.
  • Riot Games
    Quality Analyst, Release Management
    Riot Games Dec 2012 - Mar 2013
    Santa Monica, Ca
    As an Analyst for the Release Engineering team, I developed, managed, and maintained build and release technologies, working to stamp out tedium by automating day-to-day operations. I worked hands-on with various tech and tools to improve automation, and always looked for ways to shave seconds off of weighty workloads. With a focus on best practices that promise a high quality bar I still managed to thwart convention, finding new ways to swiftly and effectively deliver player-worthy content to one of the largest live online services in the world.
  • Bioware
    Quality Analyst, Game Systems Design
    Bioware Jun 2010 - Jun 2012
    Austin, Texas Area
    Investigation, testing and debugging of Game Systems for Star Wars: The Old Republic, including maps, inter-player sales and trade, travel, emotes, codex, guilds, chat, alignment and social systems; assisting a team of 5+ designers and 10+ programmers.
  • Ncsoft
    Analyst, Game Surveillance Unit
    Ncsoft Oct 2009 - Apr 2010
    Austin, Texas Area
    Development, implementation and oversight of investigative and punitive systems for Aion.Trained iEngergizer India outsource team onsite in Delhi on these same techniques.
  • United States Air Force
    Air Traffic Controller, Radar
    United States Air Force Dec 2005 - Jun 2009
    Altus, Oklahoma
    Clearance, direction and information provided to all military and civilian aircraft at Altus AFB, OK.Responsible for approximately 2000 square miles of airspace, from surface to 9000 feet, servicing 7 civilian airports in addition to an active military base.

Isaac Linkletter, A-Csm Skills

Quality Assurance Video Games Game Design Mmorpg Online Gaming Testing Mmo Jira Test Planning Scripting Devtrack Scrum Game Development Gameplay Computer Games Atlassian Jira Agile Methodologies Computer Hardware Confluence Multiplayer Video Editing Devtest Hansoft Perforce Creative Development Video Production Camtasia Creative Direction Moba Android Development Ios Development Software Development Management Leadership Kanban Continuous Delivery Devops Quality Management Java Ruby Cucumber

Frequently Asked Questions about Isaac Linkletter, A-Csm

What company does Isaac Linkletter, A-Csm work for?

Isaac Linkletter, A-Csm works for Cox Automotive Inc.

What is Isaac Linkletter, A-Csm's role at the current company?

Isaac Linkletter, A-Csm's current role is Coach, trainer, and motivator for corporate Agile adoption and continuous process improvement..

What is Isaac Linkletter, A-Csm's email address?

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Isaac Linkletter, A-Csm has skills like Quality Assurance, Video Games, Game Design, Mmorpg, Online Gaming, Testing, Mmo, Jira, Test Planning, Scripting, Devtrack, Scrum.

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Isaac Linkletter, A-Csm's colleagues are Kevin Motzer, Judy Ullmann, Tina Hohl, Brandy Sappraicone, Joachim Mjelde, Sheila Arteaga, Omar Bandeh.

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