Isaac Martinez

Isaac Martinez Email and Phone Number

Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle. @ AAA-The Auto Club Group
New Britain, CT, US
Isaac Martinez's Location
New Britain, Connecticut, United States, United States
Isaac Martinez's Contact Details

Isaac Martinez personal email

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About Isaac Martinez

Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle.I possess a unique blend of technical expertise and business acumen, enabling me to bridge the gap between business needs and technology solutions. My strengths lie in understanding business context, translating functional requirements into technical specifications, and spearheading the development of user-centric solutions.Adept at leveraging data to drive informed decisions, I excel at conducting exploratory and quantitative analysis, transforming complex data into actionable insights. My storytelling skills enable me to present findings in a clear and concise manner, ensuring that recommendations are easily understood and executable.I am a recognized change champion, fostering trust and collaboration across diverse teams and functions. My ability to navigate complex organizational dynamics and manage change effectively has been instrumental in ensuring successful solution implementations.My experience spans various roles within the software development lifecycle, including solution design, software development, QA, implementation, and incident management. I have also developed product roadmaps for implementation and sustainment, contributing to the long-term success of numerous projects.A decade of experience in the support and delivery of banking technology has equipped me with a deep understanding of the industry's unique challenges and opportunities. My expertise in product management, encompassing market research, backlog management, roadmap development, and agile software delivery, has further enhanced my ability to drive product success.My entrepreneurial background, having established and operated my own digital marketing agency for 10 years, has instilled in me a strong sense of ownership, initiative, and adaptability. I am well-versed in managing multiple responsibilities and delivering results under pressure.

Isaac Martinez's Current Company Details
AAA-The Auto Club Group

Aaa-The Auto Club Group

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Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle.
New Britain, CT, US
Employees:
3367
Isaac Martinez Work Experience Details
  • Aaa-The Auto Club Group
    Aaa-The Auto Club Group
    New Britain, Ct, Us
  • Aaa-The Auto Club Group
    Service Delivery Manager - Core Banking Technology
    Aaa-The Auto Club Group Sep 2020 - Nov 2023
    Dearborn, Mi, Us
    Key Responsibilities:Managed full service lifecycle: Incident, problem, change, service transition, and design.Led vendor relationships: Ensured efficient service delivery from external partners.Collaborated with business users: Translated requirements into technical solutions.Championed continuous improvement: Identified and implemented process enhancements.Lead the testing and validation team: Guaranteed quality and stability of IT releases.Developed and executed change management plans: Minimized disruption during transitions.Implemented and led the practice service review meetings with management from each business unit in order to align on priorities and solicit feedback regarding IT service delivery.Helped to design and facilitate weekly/monthly service delivery review meetings with key vendor partners in order to align on priorities and allow a forum for end users to discuss open incidents/defects with vendor partners in order to improve incident management and resolution by our vendor partners.Impact:Significantly reduced interruptions to business operations.Improved team efficiency and effectiveness.Enhanced alignment with ITIL best practices.Shifted to a proactive, value-driven service delivery model.
  • Temenos Usa
    Technical Business Solutions Consultant
    Temenos Usa Nov 2018 - Apr 2020
    Lancy, Geneva, Ch
    In my role with Temenos I was responsible for supporting the core banking sales team by serving as the technical consultant/advisor to prospective customers during the sales cycle. I presented information to the technical leadership teams at the banks and credit unions, answered questions during the RFP and set up relevant demos for key stakeholders in order to demonstrate key technical functions of the core banking platform.
  • Fis
    Product Manager
    Fis Jul 2017 - Oct 2018
    Jacksonville, Fl, Us
    As a Product Manager of Core Banking at FIS I was responsible for work with customers and internal teams to understand the needs of banks and credit unions related to core banking, to establish a product roadmap based on market demands and business needs, and to then work with our software delivery teams to build out and deliver the enhancements and fixes which created the most value for our customers and prospective customers.
  • Partners Federal Credit Union
    Product Manager
    Partners Federal Credit Union Oct 2014 - Jul 2017
    Orlando, Fl, Us
    As the Product Manger of Digital Banking it is my job to design and deliver an Online and Mobile Banking experience that delights our Members and supports our corporate strategy. Using analytics, customer feedback and Business Unit inputs, I manage an active backlog of features from ideation through delivery. I must use internal and external market data to influence leadership at all levels of the Credit Union to gather support for the execution of our Product Roadmap. I believe in a user-centric approach to product management that ensures we can deliver experiences that delight our Members.
  • Partners Federal Credit Union
    Senior Software Developer Team Lead
    Partners Federal Credit Union May 2012 - Oct 2014
    Orlando, Fl, Us
    As the Senior Developer I helped to architect solutions that enabled integrations with our core banking platform, Symitar. I led projects involving a variety of Banking Services: Lending, Credit and Debit Card Processing, and automation of daily back office process. I leveraged a variety of technologies in the design and development of these solutions, including: .NET, Power-On, SQL, HTML, JavaScript, and Unix/AIX. In addition to Project work I was also heavily involved in the daily support of our critical systems. In my work I always looked to design and deliver new process to create cost saving efficiencies for the Credit Union.
  • 4Squared Media
    Internet Marketing Consultant
    4Squared Media Oct 2008 - Oct 2014
    At 4Squared Media I served as an Internet Marketing Consultant and Software Developer. I built Websites using a variety of technologies including: Joomla, WordPress, Drupal, Zencart, and Magneto. I created and managed internet marketing campaigns that leveraged a variety of online marketing tactics. I used social media campaigns, paid advertising and content marketing to deliver results for my clients.
  • Hospitality Performance Group
    Internet Marketing Consultant
    Hospitality Performance Group Jul 2009 - Dec 2010
    Maitland, Fl, Us
  • Christian Coalition Of Florida
    Web Developer
    Christian Coalition Of Florida Aug 2004 - Aug 2006
  • The Florida District Of Kiwanis International Inc
    Web Developer
    The Florida District Of Kiwanis International Inc Aug 2001 - Aug 2003
    Sanford, Florida, Us
  • Lucent Technoloies
    Software Developer
    Lucent Technoloies Jun 2000 - Jul 2001
    Sunnyvale, Ca, Us

Isaac Martinez Skills

Online Marketing Web Development Php Web Design Brand Development E Commerce Email Marketing Marketing Strategy Online Advertising Seo Web Marketing Website Development Wordpress Google Adwords Google Analytics Mobile Marketing Online Reputation Management Digital Marketing Digital Strategy Strategic Planning Management Leadership Marketing New Business Development Process Improvement Team Leadership Business Process Improvement Product Management Agile Application Development Mobile Application Development Market Analysis Service Oriented Architecture Fintech C# Sql Symitar Electronic Payment Processing Credit Unions Retail Banking

Isaac Martinez Education Details

  • Seminole State College Of Florida
    Seminole State College Of Florida
    Computer Programming
  • University Of Central Florida
    University Of Central Florida

Frequently Asked Questions about Isaac Martinez

What company does Isaac Martinez work for?

Isaac Martinez works for Aaa-The Auto Club Group

What is Isaac Martinez's role at the current company?

Isaac Martinez's current role is Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle..

What is Isaac Martinez's email address?

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What is Isaac Martinez's direct phone number?

Isaac Martinez's direct phone number is +140745*****

What schools did Isaac Martinez attend?

Isaac Martinez attended Seminole State College Of Florida, University Of Central Florida.

What are some of Isaac Martinez's interests?

Isaac Martinez has interest in Asp, Website Development, Net Programming, Php Programming, Internet Marketing.

What skills is Isaac Martinez known for?

Isaac Martinez has skills like Online Marketing, Web Development, Php, Web Design, Brand Development, E Commerce, Email Marketing, Marketing Strategy, Online Advertising, Seo, Web Marketing, Website Development.

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