Isaac Martinez Email and Phone Number
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Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle.I possess a unique blend of technical expertise and business acumen, enabling me to bridge the gap between business needs and technology solutions. My strengths lie in understanding business context, translating functional requirements into technical specifications, and spearheading the development of user-centric solutions.Adept at leveraging data to drive informed decisions, I excel at conducting exploratory and quantitative analysis, transforming complex data into actionable insights. My storytelling skills enable me to present findings in a clear and concise manner, ensuring that recommendations are easily understood and executable.I am a recognized change champion, fostering trust and collaboration across diverse teams and functions. My ability to navigate complex organizational dynamics and manage change effectively has been instrumental in ensuring successful solution implementations.My experience spans various roles within the software development lifecycle, including solution design, software development, QA, implementation, and incident management. I have also developed product roadmaps for implementation and sustainment, contributing to the long-term success of numerous projects.A decade of experience in the support and delivery of banking technology has equipped me with a deep understanding of the industry's unique challenges and opportunities. My expertise in product management, encompassing market research, backlog management, roadmap development, and agile software delivery, has further enhanced my ability to drive product success.My entrepreneurial background, having established and operated my own digital marketing agency for 10 years, has instilled in me a strong sense of ownership, initiative, and adaptability. I am well-versed in managing multiple responsibilities and delivering results under pressure.
Aaa-The Auto Club Group
View- Website:
- aaa.com/aaa/212/careers/index.html
- Employees:
- 3367
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Aaa-The Auto Club GroupNew Britain, Ct, Us -
Service Delivery Manager - Core Banking TechnologyAaa-The Auto Club Group Sep 2020 - Nov 2023Dearborn, Mi, UsKey Responsibilities:Managed full service lifecycle: Incident, problem, change, service transition, and design.Led vendor relationships: Ensured efficient service delivery from external partners.Collaborated with business users: Translated requirements into technical solutions.Championed continuous improvement: Identified and implemented process enhancements.Lead the testing and validation team: Guaranteed quality and stability of IT releases.Developed and executed change management plans: Minimized disruption during transitions.Implemented and led the practice service review meetings with management from each business unit in order to align on priorities and solicit feedback regarding IT service delivery.Helped to design and facilitate weekly/monthly service delivery review meetings with key vendor partners in order to align on priorities and allow a forum for end users to discuss open incidents/defects with vendor partners in order to improve incident management and resolution by our vendor partners.Impact:Significantly reduced interruptions to business operations.Improved team efficiency and effectiveness.Enhanced alignment with ITIL best practices.Shifted to a proactive, value-driven service delivery model. -
Technical Business Solutions ConsultantTemenos Usa Nov 2018 - Apr 2020Lancy, Geneva, ChIn my role with Temenos I was responsible for supporting the core banking sales team by serving as the technical consultant/advisor to prospective customers during the sales cycle. I presented information to the technical leadership teams at the banks and credit unions, answered questions during the RFP and set up relevant demos for key stakeholders in order to demonstrate key technical functions of the core banking platform. -
Product ManagerFis Jul 2017 - Oct 2018Jacksonville, Fl, UsAs a Product Manager of Core Banking at FIS I was responsible for work with customers and internal teams to understand the needs of banks and credit unions related to core banking, to establish a product roadmap based on market demands and business needs, and to then work with our software delivery teams to build out and deliver the enhancements and fixes which created the most value for our customers and prospective customers. -
Product ManagerPartners Federal Credit Union Oct 2014 - Jul 2017Orlando, Fl, UsAs the Product Manger of Digital Banking it is my job to design and deliver an Online and Mobile Banking experience that delights our Members and supports our corporate strategy. Using analytics, customer feedback and Business Unit inputs, I manage an active backlog of features from ideation through delivery. I must use internal and external market data to influence leadership at all levels of the Credit Union to gather support for the execution of our Product Roadmap. I believe in a user-centric approach to product management that ensures we can deliver experiences that delight our Members. -
Senior Software Developer Team LeadPartners Federal Credit Union May 2012 - Oct 2014Orlando, Fl, UsAs the Senior Developer I helped to architect solutions that enabled integrations with our core banking platform, Symitar. I led projects involving a variety of Banking Services: Lending, Credit and Debit Card Processing, and automation of daily back office process. I leveraged a variety of technologies in the design and development of these solutions, including: .NET, Power-On, SQL, HTML, JavaScript, and Unix/AIX. In addition to Project work I was also heavily involved in the daily support of our critical systems. In my work I always looked to design and deliver new process to create cost saving efficiencies for the Credit Union. -
Internet Marketing Consultant4Squared Media Oct 2008 - Oct 2014At 4Squared Media I served as an Internet Marketing Consultant and Software Developer. I built Websites using a variety of technologies including: Joomla, WordPress, Drupal, Zencart, and Magneto. I created and managed internet marketing campaigns that leveraged a variety of online marketing tactics. I used social media campaigns, paid advertising and content marketing to deliver results for my clients.
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Internet Marketing ConsultantHospitality Performance Group Jul 2009 - Dec 2010Maitland, Fl, Us -
Web DeveloperChristian Coalition Of Florida Aug 2004 - Aug 2006
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Web DeveloperThe Florida District Of Kiwanis International Inc Aug 2001 - Aug 2003Sanford, Florida, Us -
Software DeveloperLucent Technoloies Jun 2000 - Jul 2001Sunnyvale, Ca, Us
Isaac Martinez Skills
Isaac Martinez Education Details
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Seminole State College Of FloridaComputer Programming -
University Of Central Florida
Frequently Asked Questions about Isaac Martinez
What company does Isaac Martinez work for?
Isaac Martinez works for Aaa-The Auto Club Group
What is Isaac Martinez's role at the current company?
Isaac Martinez's current role is Results-oriented IT professional with 25 years of experience delivering impactful solutions across the software development lifecycle..
What is Isaac Martinez's email address?
Isaac Martinez's email address is is****@****tek.com
What is Isaac Martinez's direct phone number?
Isaac Martinez's direct phone number is +140745*****
What schools did Isaac Martinez attend?
Isaac Martinez attended Seminole State College Of Florida, University Of Central Florida.
What are some of Isaac Martinez's interests?
Isaac Martinez has interest in Asp, Website Development, Net Programming, Php Programming, Internet Marketing.
What skills is Isaac Martinez known for?
Isaac Martinez has skills like Online Marketing, Web Development, Php, Web Design, Brand Development, E Commerce, Email Marketing, Marketing Strategy, Online Advertising, Seo, Web Marketing, Website Development.
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