I provide customer service experiences.My number one goal is to assist customers finding more than just the answer to their current questions.I am a London-based customer service agent in the health care and financial sectors. Trainer ExperienceI also train business owners and their employees how to integrate AI tools into their work environments and since 2010 have trained our internal team in web design and sales, as well as at a Toronto ISP from 2013-2018.Professional Value PropositionMy number one goal is to assist customers to the best of my ability, which includes going the extra mile to make them feel appreciated.My Business Path My career path has migrated into steady customer service and agent training since 2010. Previous Roles:Financial Agent, Banking, Investments and Health Care, Web Development and agent training, Telecom & ISP Agent Trainer.
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Customer Service RepresentativeThree Pillars Development Jun 2024 - PresentLondon, Ontario, CanadaCustomer Service Representative
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DirectorThree Pillars Development May 2024 - Oct 2024London, Ontario, Canada
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Customer Service RepresentativeManulife Bank Of Canada Oct 2021 - Mar 2024London, Ontario, CanadaCustomer Service Agent for Manulife ID, Dental & Health Benefits. -
Customer Service RepresentativeAlly Bank Jul 2018 - Apr 2021Waterloo, Ontario, CanadaFinancial Services Agent in the banking industry.
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Customer Service Representative & Sales Agent TrainerVmedia Inc. Aug 2013 - Jul 2018Toronto, Canada AreaTelecom and Internet Sales Agent and Sales Agent Trainer. -
Internet Marketing & Telecom Sales RepresentativeRogers Communications & Other Telecom And Web Organizations Jun 2006 - Aug 2013TorontoI started as an Inside Sales Rep at Rogers Communications and then shifted a bit more into Internet Marketing, lead generation and sales in 2007. In 2009 I got into analytics and keyword strategy development and received my Google Analytics certification. I became an account manager and then started building web communities in 2010 for artists and telecom professionals. In 2011 I got back into telecom sales until 2013.
Isaac Martens Skills
Isaac Martens Education Details
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Diploma -
Manulife TrainingCertificates -
Online Trading AcademyCertificates
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Diploma
Frequently Asked Questions about Isaac Martens
What company does Isaac Martens work for?
Isaac Martens works for Three Pillars Development
What is Isaac Martens's role at the current company?
Isaac Martens's current role is Customer Service Representative.
What schools did Isaac Martens attend?
Isaac Martens attended Fanshawe College, Manulife Training, Online Trading Academy, Fanshawe College.
What are some of Isaac Martens's interests?
Isaac Martens has interest in Social Media, Modern Art, Photography And Biking.
What skills is Isaac Martens known for?
Isaac Martens has skills like Seo, Lead Generation, Google Analytics, Account Management, Online Marketing, B2b, Crm, Social Media Marketing, Online Advertising, Marketing Strategy, Telecommunications, Direct Marketing.
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Isaac Martens
Toronto, On1synergy3.net -
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