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Isaac Rodríguez Ramírez Email & Phone Number
Business Planning and Operations Manager - AMS CEG Operations
at
ServiceNow
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Planning and Operations Manager - AMS CEG Operations
Location
Costa Rica
Company size
Who is Isaac Rodríguez Ramírez? Overview
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Quick answer
Isaac Rodríguez Ramírez is listed as Business Planning and Operations Manager - AMS CEG Operations at ServiceNow, a with 32886 employees, based in Costa Rica. AeroLeads shows a matched LinkedIn profile for Isaac Rodríguez Ramírez.
Isaac Rodríguez Ramírez previously worked as Business Planning & Operations Manager (Customer Success StratOps) at Servicenow and Manager, ELA IB Quoting AMER at Vmware. Isaac Rodríguez Ramírez holds Master Of Business Administration - Mba, Finance, General from Tecnológico De Costa Rica.
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ServiceNow
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Profile bio
About Isaac Rodríguez Ramírez
Industrial Engineer & MBA (Finance) graduate with 10+ years’ experience leading high-performing teams across fast-paced technology companies. As a business analyst, strong background in business process management & improvement aligned to the business strategy. Highly passionate about leveraging methodologies and industry best practices to boost continuous & scalable improvement in KPIs and OKRs. Six Sigma Yellow Belt practitioner and ITIL & Kanban Management Professional certified.
Current workplace
Isaac Rodríguez Ramírez's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
10 roles · 20 years
Isaac Rodríguez Ramírez work experience
A career timeline built from the work history available for this profile.
Business Planning & Operations Manager (Customer Success Stratops)
Manager, Ela Ib Quoting Amer
Manager, It Business Apps Support
General strategic & operational responsibility for the BAS (Business Apps Support) Costa Rica Center as part of the Business Transformation & Automation team (BTA), providing support to internal stakeholders and Business Functions across the Company.BAS Team enables customer-facing teams (Sales, Sales Operations, Professional Services, Legal, etc.) as well as general VMware employees by providing efficient and top-quality application support and consultative services so that Business Functions can also also give their very best to customers along with VMware´s innovative & disruptive product catalog.
Aug 2018 - Jan 2022
Supervisor, Bta Bas
May 2015 - Jul 2018
Service Desk Operations Manager
Overall operational responsibilities for Multiple Clients/Accounts.
Jan 2013 - Apr 2015
Service Desk Delivery Supervisor
Jan 2012 - Dec 2012
Escalation/Project Manager
2009 - Dec 2011
Level 2 Support Specialist/Team Lead
2007 - 2009
~2 yrs
Mission Critical And Americas Escalation Agent
Sep 2006 - Nov 2007
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 32886 employees →
PK
Preeti Kelkar
Colleague at ServicenowSan Jose, California, United States
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ZC
Zachary Cox
Colleague at ServicenowSalem, New Hampshire, United States
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DI
Daniela Iliet Abello Ramirez
Colleague at ServicenowTemuco, Araucanía Region, Chile
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SK
Shubha Kalappa
Colleague at ServicenowSan Francisco Bay Area, United States
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MS
Matt Smith
Colleague at ServicenowSeattle, Washington, United States
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ZE
Zachary Evans, Mba
Colleague at ServicenowSan Diego, California, United States
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SK
Suchindra Kala
Colleague at ServicenowGreater Boston, United States
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PD
Paul Douglas
Colleague at ServicenowAldie, Virginia, United States
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JS
Jessica Sidlowe
Colleague at ServicenowCharleston, South Carolina Metropolitan Area, United States
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AT
Anna Turskova
Colleague at ServicenowDublin, County Dublin, Ireland
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Preeti Kelkar
Colleague at ServicenowSan Jose, California, United States
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ZC
Zachary Cox
Colleague at ServicenowSalem, New Hampshire, United States
View →
DI
Daniela Iliet Abello Ramirez
Colleague at ServicenowTemuco, Araucanía Region, Chile
View →
SK
Shubha Kalappa
Colleague at ServicenowSan Francisco Bay Area, United States
View →
MS
Matt Smith
Colleague at ServicenowSeattle, Washington, United States
View →
ZE
Zachary Evans, Mba
Colleague at ServicenowSan Diego, California, United States
View →
SK
Suchindra Kala
Colleague at ServicenowGreater Boston, United States
View →
PD
Paul Douglas
Colleague at ServicenowAldie, Virginia, United States
View →
JS
Jessica Sidlowe
Colleague at ServicenowCharleston, South Carolina Metropolitan Area, United States
View →
AT
Anna Turskova
Colleague at ServicenowDublin, County Dublin, Ireland
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7 education records
Isaac Rodríguez Ramírez education
Master Of Business Administration - Mba, Finance, General
Bachelor'S Degree, Industrial Engineering, Career Approved By Sinaes
Finance Seminar, Accounting And Finance, Seminar
Mechanical Engineering
High School
Colegio Internacional Canadiense
Education record
Humboldt Schule
Master Of Science - Ms, Industrial And Organizational Psychology, Msc Industrial/Organizational Psychology
FAQ
Frequently asked questions about Isaac Rodríguez Ramírez
Quick answers generated from the profile data available on this page.
What company does Isaac Rodríguez Ramírez work for?
Isaac Rodríguez Ramírez works for ServiceNow.
What is Isaac Rodríguez Ramírez's role at ServiceNow?
Isaac Rodríguez Ramírez is listed as Business Planning and Operations Manager - AMS CEG Operations at ServiceNow.
Where is Isaac Rodríguez Ramírez based?
Isaac Rodríguez Ramírez is based in Costa Rica while working with ServiceNow.
What companies has Isaac Rodríguez Ramírez worked for?
Isaac Rodríguez Ramírez has worked for Servicenow, Vmware, and Hewlett-Packard.
Who are Isaac Rodríguez Ramírez's colleagues at ServiceNow?
Isaac Rodríguez Ramírez's colleagues at ServiceNow include Preeti Kelkar, Zachary Cox, Daniela Iliet Abello Ramirez, Shubha Kalappa, and Matt Smith.
How can I contact Isaac Rodríguez Ramírez?
You can use AeroLeads to view verified contact signals for Isaac Rodríguez Ramírez at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Isaac Rodríguez Ramírez attend?
Isaac Rodríguez Ramírez holds Master Of Business Administration - Mba, Finance, General from Tecnológico De Costa Rica.
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