• Designed and implemented a regional outreach process to serve families with Medicaid, increasing the number of families served by 10% and decreasing the average turnaround time by 59% in three months. • Developed a health equity dashboard in Salesforce to allow leadership to evaluate our service based on public health principles, increasing satisfaction with our sevices for non-English speaking families, and BIPOC families.• Facilitated internal and external meetings to develop community partnerships with Indigenous communities in the state, and developed a list of 10 policy recommendations for the hospital.• Analyzed quantitative and qualitative data to write quarterly reports and deliver presentations to program leadership.• Provided referrals to over 1000 families in Washington through individualized case management, and continual process improvement.

• Documented behavior and staff response in Microsoft Office, EPIC, and other EHRs. Coordinated and implemented treatment plans alongside clinical and administrative staff to improve patient outcomes by 10% in 6 months.• Directed psychoeducation, de-escalated, and worked with a diverse patient population, usually in groups of 12-16.• Supported families, colleagues and broader communities within the hospital through change, crisis, and growth.

• Co-created treatment plans, led three trainings for staff, and collaborated with colleagues and leadership to develop proposals for trauma-informed care models, and hiring policy.• Facilitated activities and therapeutic groups, Created fun and interactive lessons to teach regulation tools, and outdoor sports, to clients ages 13-18, increasing the clients' ability to cope with life stressors.• Supported the daily operations as an on-call supervisor, and led a team of three child care staff and 12 clients.