Isaac Shoman Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Manage the recreational climbing programs in the MAC Outdoor Department, and the day to day operations of the Climbing Gym. I use my extensive experience to develop and train staff using industry best practices, and curate our climbing offerings to the needs of our membership.

Lead youth climbing courses for ages 4-16.Assist in training of new climbing gym staff.Supervise the climbing gym staff when the Outdoor Supervisor is not present.Assist in the creation of the employee training manual.Enforce climbing gym policies and ensure they are in line with industry standards.Provide excellent service to all members that enter the climbing gym.Plan and lead week long outdoor adventure camps.Assess and replace climbing gym equipment as needed.

Portland, Oregon Metropolitan Area

Long Island City, New York

Manage and execute the functions of the Quality and Compliance department at the only independently owned and operated distribution center for Nuna International B.V.- Part of testing team for an internal SAP ERP implementation.- Testing control access monitored by custom and standard SAP reports for Global IT controls team.- Worked across consumer services, supply group, branding, and quality testing teams reporting to multiple department heads to assure- Managed… Show more Manage and execute the functions of the Quality and Compliance department at the only independently owned and operated distribution center for Nuna International B.V.- Part of testing team for an internal SAP ERP implementation.- Testing control access monitored by custom and standard SAP reports for Global IT controls team.- Worked across consumer services, supply group, branding, and quality testing teams reporting to multiple department heads to assure- Managed purchasing of replacement parts from factory.- Designed and created product information tag in compliance with CPSC standards.- Leveraged SAP reporting tools to provide fast, detailed and accurate analysis of product. - Worked monthly with Nordstrom’s Vendor Relations Manager to eliminate product waste and maximize profit for Nuna and Nordstrom’s.- Created and implemented returned product recycling standards to minimize replacement part cost.- Pioneered and facilitated a program that has donated over $200,000 of high-end baby product to Northwest Hospitals over the last 2 years. - All of the above accomplishments were achieved through self education and research despite receiving no formal training. Show less

Responsible for maintaining the standard of quality that Nuna has become known for in the eyes of consumers.- Only Fulfillment Specialist to be promoted to QA Tech at direction of leadership.- Assisted in moving all product from a 30,000 sq. ft. warehouse to a 98,000 sq. ft. warehouse without missing a single shipment. - Ensured accuracy in picking and shipping while fulfilling orders in an expedient manner and keeping inventory counts accurate.

Portland, Oregon Area

- Managed front desk during open gym hours with emphasis on safety and sales of new memberships.- Excelled at member engagement by creating a fun family-like environment.- Instructed after school climbing classes for students ages 4-16.- Instructed belay certification classes for children and adults 14 and over.- Led new member orientations including a gym tour and instruction of proper falling technique in the bouldering area.- Assisted climbing team coaches during practice… Show more - Managed front desk during open gym hours with emphasis on safety and sales of new memberships.- Excelled at member engagement by creating a fun family-like environment.- Instructed after school climbing classes for students ages 4-16.- Instructed belay certification classes for children and adults 14 and over.- Led new member orientations including a gym tour and instruction of proper falling technique in the bouldering area.- Assisted climbing team coaches during practice when needed.- Assisted in stripping climbing wall sections as instructed by route setters including cleaning and sorting of dirty holds and bolts.- Instructed outdoor climbing and kayak trips during our summer camp programs with focus on safety and proper technique/etiquette. Show less