Responsible for managing and delivering projects from discovery to release, alongside a talented team of engineers, designers and researchers. Experience in the accounting and small business space, owning capabilities responsible for 100+ million in revenue, used by customers around the world 12+ million times per month. Managed modernisation of tech platforms resulting in 3x greater development velocity and a 1200% increase in user performance.Innovated and delivered solutions that are first to market, generating a competitive advantage to the business and up to 15 million dollars in time saved back in the pockets of our accountant customers.Experience working with Machine Learning and AI solutions, recently GenAI tools for data extraction. Comfortable in technical conversations with engineering teams.

Building global solutions that solve problems and enhance experiences for Small Businesses & Accountants in Australia, the US, Canada and the UK.Defining and driving product vision and strategy: Creating and communicating a product vision that aligns with company goals and customer needs. Executing a product roadmap that prioritises features and initiatives that drive user engagement and revenue growth.Cross-functional collaboration: Working with cross-functional teams including engineering, design, marketing, sales and customer success to ensure successful product development and launch. leading mission teams to ensure deliverables are met on time and within budget.Data-driven decision making: Using data and user feedback to inform product decisions and prioritise features. Analysing data, identifying trends and making data-driven decisions to optimise product performance.Product launch and go-to-market strategy: Launching products and implementing go-to-market strategies. Develop launch plans, co-create marketing plan and work with key stakeholders to ensure successful product launch.Product Life Cycle management: Managing products through the entire product life cycle, from concept to end of life. Identify customer/market backed opportunities for new features, enhancements of features, retirement of features and end of life.

- Specialised in Managed Print Solutions, for mid-market businesses to reduce monthly expenses and increase efficiency. - Implemented managed service agreements extending from print to cloud based systems.- Successfully competed for, and acquired, large tenders from proposal to service, software and device install.

- Specialised in Social Media exposure through the implementation of technologies through partner channels.- Drove client growth within SMBs through effective marketing and social strategies.- Increased monthly sales by implementing strategies to develop and expand existing customer base.

Responsible for driving sales in Home & Investment Lending for Corporate, Commercial and Personal Customers, together with the cross sale of insurance, protection and banking services. Specialising in complex lending, company and trust loans with a focus on increasing mortgage draw down and increasing insurance and financial protection.

Customer service; meeting targets and KPI's; opening, closing and managing accounts; consumer lending - mortgages, personal loans and credit cards; simple wealth products (no advice) – super, income cover and 50+ life cover; dealing with deposits over $3 million; understanding small business; referring to and collaborating with business partners includng financial planners; up selling to meet customers’ needs; protecting customers’ assets; providing a full financial solution