• Guide installation of VMware virtual machines, ensuring efficient troubleshooting of student issues.• Provide skilled assistance with technical cybersecurity lab completion covering a broad range of incident response skills and attacker TTPs.

• Employed Security Information and Event Management (SIEM) tool to monitor and analyze active threats, compromised accounts, and phishing campaigns.• Operated vulnerability management detection and response tool to inventory assets and track critical vulnerabilities on an enterprise network.• Repaired and maintained scripts used to gather metrics and generate reports designed to identify high severity vulnerabilities.

• Managed and developed coaches and curriculum for 3 major gyms serving more than 300 competitive participants and thousands of members.• Ensured Head and Assistant Head Coaches met staffing ratios and provided consultation for staffing and/or membership issues.• Worked with Regional Director to implement coaching certification and advancement processes for Head and Assistant Head coaches.