Supporting Directors and Managers with People Solutions in a multi-unit, cross-functional environmentacross several states.- Integrated a community-driven pilot program aimed at increasing the number of femaleapplicants to the Driver position at an assigned pilot site, successfully increasing femaleapplicants and achieving the highest increase in the enterprise.- Created a structured Site Visit process for broader HRBP team to increase impact and efficiencywhen visiting client sites.- Regularly review compensation structures and implement updated strategies aimed at attractingand retaining talent in competitive positions such as Drivers, Technicians, and Heavy EquipmentOperators.- Chair & serve on several committees consisting of operations experts to create tools, processes,and resources to address business needs such as career pathing projects, employee evaluation andselection tools, and Professional Development Program(s).- Laison between Centers of Expertise and Operations Teams to provide targeted, value-drivenpeople solutions to Directors and Managers of various levels.

Support managers with HRBP solutions in a multi-state, multi-functional territory.

Tacala, LLC dba Taco Bell• Systems: Premier partner on HR Systems integration and administration. Manage implementation of Case Management System, Salesforce, including system buildout, User Acceptance Testing, transition to Production environment, and administrative management. Communicate with Internal shareholders and External support to recognize and correct existing and new HRIS issues. • Training: Create and deliver virtual and in-person training to members of management on HR best practices including internal processes, hiring, termination, counseling, conflict resolution, and related laws such as ADA, ADEA, FLSA, FMLA, PDA, etc.• Internal Compliance: Perform regular internal audits to ensure compliance with internal processes and local, state, and federal regulations. Notify applicable parties of noncompliance and make recommendations to senior leadership based on best practices. Manage background check process including evaluation of completed results and determine eligibility for employment based on FCRA, EEOC guidance, local, state, and federal law, and internal processes.• Government Relations & Legal: Responsible for responding to government agencies (EEOC, DOL, OSHA, etc). Coordinate with local, state, and federal agencies to obtain up-to-date regulations and attend legal conferences to develop personal legal knowledge and application. Gather information and provide recommendation to assist senior leadership before, during, and after litigation.

Reporting to the Corporate HR Manager, supported Recruiting, Employee Relations, HRIS, and Compliance functions directly for200+ and indirectly for 4000+ employees.▪ HRIS Integration: Tested, implemented, and support two HRIS/ATS integrations. Directly communicate with field users to support hiring and onboarding functions and update system workflows based on client feedback to increase efficiencies. Solve common HRIS issues and create long-term solutions to root inefficiencies.▪ Employee Relations: Intake and investigate employee grievances and all other HR conflicts company-wide in tandem with Loss Prevention. Provide recommendation and coaching to all levels of management on HR best practices to reduce risk. Liaison between HR and Operations teams at corporate level.▪ Recruiting & Onboarding: Recruit corporate-level talent. Explore diverse talent pipelines to enlarge candidate pools and drive DEI strategies. Support field and warehouse recruiting to ensure a constant flow of candidates. Innovated new onboarding process for corporate employees, strengthening HR relations with new employees.▪ Compliance & Government Relations: Managed Unemployment claims and hearing cases on a daily basis. Created I9 compliance processes from scratch decreasing I9 liability by 90% over a 2-month period and maintained compliance levels. Responded to DOL, BLS, OEWS, and state-government requests accurately and efficiently.

▪ People Management: Supported the People Management function for a multi-unit franchise. Engaged in hiring, orientation, onboarding and training supervision for all new employees. Provided recommendation/training to store managers on people issues such as staffing, scheduling, coaching, communication, and conflict resolution.▪ Operations Management: Performed and supervised essential business operations such as store opening and closing procedures, recording cash flow statements, tracking sales, inventory, and labor to ensure effective profit generation. Managing teams of 30+ team members and managers to perform essential job duties. Provide coaching on standard operating procedures and provide feedback to franchise management on recommended updates to SOP.▪ Technology Management: Served as technology support for a multi-unit franchise. Responsible for store’s hardware management and vendor communications. Provided expert training on company software including P/L, HR, payroll, inventory control, staffing, cash flow, and security systems across three management teams. Served as an on- call tech support agent to ensure store operations continuity.

• Evaluate communities of first-year students to develop, plan, advertise, and execute trend-based programs within residential halls on a monthly basis• Supervise a floor of 30+ residents while providing academic, social, and personal support through trend-based programming, active communication, Health and Safety Inspections, and passive programming such as bulletin boards, flyers, and tabling• Resolve conflicts among residents on a weekly basis through conflict mediation, roommate agreement contracts, and encouraging preventive behaviors such as active listening. • Serve as a rotational, on-call supervisor for the building 3+ times a month between the hours of 5pm - 8am and weekends

*Created schedules for a team of 35+ crew members and 5+ management members across three separate shift structures on a weekly basis* Instructed 30+ new team members on correct procedures for all areas of operations and maintained an extensive training/skill-level record.* Interviewed and Hired potential new employees on a weekly basis.* Assumed a wide variety of customer service and administrative tasks to provide optimal customer experience through conflict resolution.* Performed and supervised essential business operations such as store opening and closing procedures, recording bank deposits, tracking sales, inventory, and labor, and maintaining a safe, productive environment for all employees.

* Oversee the front-end security for Residence Halls surveying 100+ students a day.* Assist campus organizations with event planning and execution.* Evaluate student body to develop, plan, market, and execute trend-based programs within the Residence Halls.* Educate students on the 7-Dimensions of Wellness on a weekly basis through active and passive programming