Lead Receiving Specialist
CurrentLogistics ManagementOverseeing Shipments: Responsible for managing all incoming and outgoing shipments at the store, Dock Management: Actively track and oversee dock operations, including the scheduling of loading and unloading activitiesCoordination and Tracking: Maintain a systematic approach to track shipments and dock activities including the use of logistics softwareInvoice/ Vendor ManagementInvoice Creation and Management: Handle the creation and distribution of invoices for transactions, ensuring that all details such as item descriptions, quantities, prices, and terms are accurately captured and communicated. Record Keeping and Reporting: Maintain meticulous records of all invoicing activities, using accounting software or systems. Team Engagement and Management Goal Setting and Achievement: Set clear, achievable goals for the team, and provide the necessary resources and support to reach these objectives.- Continuous Feedback and Development: Engage in regular feedback sessions with team members, recognizing their strengths and providing constructive guidance for improvement. Data Analysis / Data EntryData Quality and Integrity: Continuously monitor and maintain the integrity of data, implementing quality control measures to ensure accuracy and reliabilityData Collection and Entry: Responsible for accurately collecting and inputting data into databases or systems, ensuring that all information is up-to-date, correctly formatted, and error-free.Customer ServiceCustomer Interaction and Support: Engage with customers through various channels (phone, email, in-person) to provide timely and effective assistance.Problem Resolution and Satisfaction: Skilled in quickly identifying and resolving customer issues, aiming to enhance satisfaction and loyalty.Feedback and Continuous Improvement: Collect and analyze customer feedback to identify areas for service enhancement
