Isaak Brechko Email & Phone Number

Fort Collins, Colorado, United States

-Chosen recipient of Excellence Award for best demonstrating companies core values of integrity, kindness and dedication at the Fort Collins location-Initiated automotive service and repair work by listening to customer concerns and recommending services -Built rapport with customers as their designated expert and point of contact; managing up to 25 customers at a time-Sold repair work through educational and consultative processes-Translated complex automotive systems to customers to help them understand repairs-Worked closely with technicians to diagnose and ensure services stay on schedule to meet strict deadlines and budget requirements-Ordered and tracked parts from sourcing to installation-Responsible for ensuring target profit margins are made with each visit-Moved from quick lube writer to full service writer within 3 months of starting-Primary trainer on customer facing duties for 3 new writers as well as the customer facing training for the owner of the Berthoud location prior to their opening

-Conduct solar consultations with homeowners from initial presentation to close-Assess clients electrical usage and concerns to find a solar solution that fits their needs-Follow up and build relationships with new and ongoing prospects-Work with design team and office to ensure necessary client documents are supplied and install process proceeds smoothly-Sold $120,000 of solar equipment in the 3 months at Avolta-Left due to moral concerns with the companies reputation

Fort Collins, Colorado, United States

-Began as a server and received a promotion taking on manager responsibilities in October 2020-Oversaw a PoS System Change as Server Manager-Managed a team of 2-3 servers per shift allocating duties and front of house operations-Created relationships with multiple regularly returning customers-Assisted customers by providing exceptional customer service and finding resolutions when problems occurred -Responsible for ordering and keeping inventory for front of house and bar.