Ivan Saavedra Email & Phone Number

Fort Mill, Sc, Us

Chicago, Illinois, United States

Charlotte, North Carolina, United States

- Drive implementation of projects and improvements showcasing deep understanding of Sales Operations.- Collaborate across multiple teams and priorities, gaining broad exposure to multiple operational facets of the business and sharing learnings and best practices.- Perform various ad hoc analyses; formulate conclusions and present recommendations to leadership.- Organize raw data into coherent KPIs to drive the business forward.- Build and maintain performance reporting, with the autonomy to determine the structure and cadence of reporting in addition to creating it.

Charlotte, North Carolina, United States

- Analyze sales data and provide insights to help optimize the sales process- Develop and maintain sales reports and dashboards- Identify and track key sales metrics- Collaborate with sales teams to identify areas for process improvement- Develop and implement sales strategies to increase revenue and improve sales performance

Charlotte, North Carolina, United States

- Build and maintain performance reporting - Provide clear, in-depth technical analysis of key performance metrics- Develop fundamental understanding of sales and operational process to drive meaningful performance improvement- Automate recurring reports and analyses in a scalable fashion so that other teammates can update these reports on their own- Perform various ad hoc analyses; formulate conclusions and present to senior leaders- Organize raw data into coherent KPIs (Key Performance Indicators) which will drive the business forward- Manage through ambiguity, work independently, and chart direction of projects

Fort Mill, South Carolina, United States

- Evaluate program scheduling and staffing trends to optimize cost effectiveness, operational efficiency, and deliver quality service.- Monitor program service metrics (service volume, associate productivity, program productivity) to assist with forecasting of service trends and staffing needs.- Forecast long-term and short-term staffing needs by utilizing workforce data to analyze trends.

Fort Mill, South Carolina

- Leveraged data to drive intraday operational efficiency across multiple sales teams.- Identified trends and implement solutions to close performance gaps and drive the business forward.- Developed and owned both short- and long-term staffing forecasts; used historical data to optimize staffing and allocate personnel using proprietary algorithms leveraging tenure, performance, and business needs.- Created ad-hoc reporting using SQL and advanced Excel skills (Index Match, Pivot Tables, V-lookups, etc.)- Acted as a liaison between multiple departments including payroll, HR, Operations, IT and Sales team.- Operated as critical workforce lead during the launch of a new business unit.

- Sold multiple nationally known television and internet brands in both English and Spanish.- Consistent top 25% sales production led to rapid promotion to Senior Sales Agent.- Selected as a strong candidate for future leadership; mentored my peers as a sales Floor Lead.

Fort Mill, South Carolina

Perú

- Worked directly with customers to help them design custom car interiors.- Managed and supplied the shop; handled invoicing, back office operations, business growth planning, and other logistical and operational planning.

Fort Mill - South Carolina

Worked as a bilingual mortgage collector. Worked in the Mortgage Assistant Unit. (Escalated calls)

Master Of Business Administration - Mba, 3.75

Bachelor Of Business Administration (B.B.A.), Entrepreneurial And Small Business Operations, 3.83 Gpa