Isabel Benjamin Email & Phone Number

Greenwell Springs, Louisiana, United States

● Responsible for getting background info, a weight, temperature, and fecal before the doctor comes in● Drawing up the rabies vaccine per appointment for time convenience● Assisting the doctor with shooting x-rays in cats/dogs● Assisting in restraining the patient so the doctor can properly examine them from nose to tail, listen for any heart murmurs, or aspirate anymasses; the list goes on● Assisting in treatments with hospitalized patients and the clinic animals● Keeping the clinic clean and sanitized● Bleaching each exam room between patients to ensure no viruses/bacterial growth● Bringing blood and fecal samples to the lab to set up a direct and flotation or heartworm test

Baton Rouge, Louisiana, United States

● Filling prescriptions for clients● simple math to determine the quantity needed per prescription or quantity per client request● simple math to determine the certain quantity ratio to compound certain drugs● Making sure each prescription sold is the correct drug, for the correctweighted dog/cat, has the correct quantity, and has the correct label● Making sure each prescription is filled within a timely manner beforeowners come to pick up● Ensuring we have stickers on all boxes! (ex: “for the eyes”, “givewith food”, “keep refrigerated”, “Expires in 14 days”)● Ensuring all prescriptions that were picked up are discharged● Explaining how to administer medication and what the medication is used for● Making sure each 6 pack sold is given a rebate form● Ensuring each pharmacy cabinet containing drugs is locked before leaving for the night● Ensuring each prescription for next day pick up is prefilled and ready to go

Baton Rouge, Louisiana, United States

● Talk clients through situations at home with their pet or about getting care for a pet● Informing clients of our many services and price quoting● Scheduling appointments based on doctor availability and patient history● Ensuring all histopathology results get passed on to the correct doctor● Gathering information about a certain patient and any new information that occurred outside of the clinic● Sending client records to grooming/boarding facilities per client request● Ensuring that each client is written the proper rabies tag per parish if they received a rabies vaccine that visit● Ensuring that as each client's outstanding balance is paid it is communicated to LRS● As clients come to the check out window, I am able to help them understand what their pet got done that day, schedule future appointments or surgeries as needed, and explain what medication they were prescribed and how it will help their pet● Deposit slips are made accordingly● Ensuring clients have the correct current address and phone number

Baton Rouge, Louisiana, United States

Responsible for inputting inventory from our multiple partnered companies: Zoetis, Elanco, MWI, Midwest Veterinary, Hill's Science Diet, Royal Canin, Boehringer Ingelheim, ETC.Responsible for changing prices in quickbooksResponsible for calculating mark up in quickbooks and keeping track of sales on certain itemsResponsible for overseeing any quickbooks related issue and working with our IT company.Responsible for creating promotions on certain products and reporting how well it sold and how profitable it was.

Prairieville, Louisiana, United States

● Scoring employees on their performance and distributing raises as appropriate● Hired New Employees● Interviewed them based on our needs and availability● Set up new hire fingerprint in our timeclock and added to W2W scheduling app● Filed all correct new hire paperwork with bookkeeper● Added them to group me’s, set them up on training videos, and made sure their breaks were input into the timeclock● Fired Inadequate Employees● Created and arranged floor displays to promote merchandise which led to an increase in merchandise sales● Gave write ups based on performance errors according to corporate standards● Kept track/filed all termination forms● Does regular maintenance work around the building; Including calling ourcontract maintenance people when certain things in the building need to be fixed● Adjusting and tightening loose latches and bolts around the facility● Regularly clean air vents next to play yards● Ensuring everything in our building is legal and to corporate standard protocol (Strive for Excellence Exam)● Ensuring routine inventory is ordered and stored away● All unpaid balances in our system are printed and called the following day● Communicating any system (Data Dawg 2.0) changes or updates as corporate releases them● Making sure every employee is up to date with their k9 CPR certification and first aid● In charge of rushing dogs to the vet as they need it

Prairieville, Louisiana, United States

● In charge of posting on our social media pages with updates, reminders,and policy changes (instagram and facebook)● In charge of creating in camp and outside of camp promotions and eventsfor clients and our pups● In charge of gathering VIP and 401K9 members to get 10% off our servicesfor joining us● In charge of handling our foster dogs, donations that go to shelters, andevents that raise money for shelters around Louisiana● In charge of creating the newsletter for Baton Rouge and Prairieville campseach month● In charge of decorating the camp lobby per holiday and making sure lobbyretail is neat and organized● In charge of calling back any negative reviews on Listen 360 to see howwe can improve the clients experience next time● In charge of calling back any upset clients

Prairieville, Louisiana, United States

● Feeding dogs by their correct feeding amount● Distributing medication according to dosage● Interviewing new client pups to see if their behavior/personality is a good fit for day camp● Learning the different types of body language in different breeds of dogs● "Fire" certain clients from our daycare if their dog proves numerous times that they are a bad fit for camp● Conversing with clients about how their dogs did that day at camp● Making sure the shift runs accordingly and all cleaning is done to protocol● Make sure the back of house is clean, sanitized, and a safe environment for dogs to play in

Prairieville, Louisiana, United States

● Informed clients of our many services, pricing, boarding, and vaccination requirements in addition to selling products● Regularly checked vaccinations, client information in system, and client files to confirm correct information● Assisted upset clients● Checked and calculated the correct revenue that should be in the drawer at the end of each shifts● Try to promote new services and package deals● Ensure each client is greeted with a smile before crossing the lobby rug● Check dogs in and out for daycare, barding, grooming, and training● Keeping record of all belongings brought in by clients ● Ensuring each client has an application signed before allowing their dog into the back of house

Bachelor'S Degree, Multi-/Interdisciplinary Studies, General

Bachelor'S Degree, Multi-/Interdisciplinary Studies, General