Isabel Garces

Isabel Garces Email and Phone Number

Engineering Program Manager | Ops Quality Excellence - Business Process Excellence. @ Medtronic
minneapolis, minnesota, united states
Isabel Garces's Location
Guadalajara, Jalisco, Mexico, Mexico
About Isabel Garces

I have a Master of Business administration (MBA) and a bachelor degree in Production Engineering, with solid and proven experience in leadership roles. My career and postgraduate studies have been focused on quality assurance, supplier quality, project management and productivity.I have10+ years of professional work experience in different areas and countries (mainly with Colombia, Australia, China and Thailand), that have contributed to my personal and professional development.My expertise lies in successfully managing teams, processes, and strategic programs to drive continuous quality improvement. I am dedicated, self-motivated, responsible, determined and aimed to get the best results. Currently seeking for jobs opportunities where strategy and leadership skills are required. - Specialties: Supplier quality assurance (SQA / SQM / SQEM), supplier development (SD), vendor management, quality control, project management, continuous improvement and productivity.-General knowledge and experience with the following commodities: stainless steel, mechanical (machining, stampings, die-castings), electronics (PCB/PCBA, compressors, fan motors, harnesses) and plastic molding (injection & extrusions).- Dual Citizenship: Colombia/Australia

Isabel Garces's Current Company Details
Medtronic

Medtronic

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Engineering Program Manager | Ops Quality Excellence - Business Process Excellence.
minneapolis, minnesota, united states
Website:
medtronic.com
Employees:
75896
Isabel Garces Work Experience Details
  • Medtronic
    Engineering Program Manager | Ops Quality Excellence - Business Process Excellence.
    Medtronic May 2023 - Present
    Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.
  • Medtronic
    Principal Supplier Quality Engineer | Global Supplier Quality Cm/Oem
    Medtronic Jul 2022 - May 2023
    Responsibilities and achievements: - Teamed with Mfg Operations, supply chain and sourcing on supply stabilization programs to reduce backorder and improve product continuity. Results of the mentioned programs at Sanmina Guadalajara (CM ) were: a) Eliminated Backorder over a three-month period (from US 478K to 0). b) Defects reduction by 47%.c) Increased MFG capacity by 30-40% while improving production flow/flexibility and adding additional test equipment.- Liable for managing and executed site level complex projects such as component transfers, cost reduction initiatives and new product introduction by acting as a liaison between Contract Manufacturers and Medtronic. - Accountable for monitoring and the successful execution of the Master Supply Agreement (MSA) and Quality Agreement (QA), through quarterly reviews of the scorecard and overall performance of their processes and Quality Management Systems.- Established and successfully executed supplier management plans which aligned to overall businessobjectives.- Managing Supplier Change Requests and drive actions within Medtronic from execution to closure. Skills and competences:- CM/OEM Relationship (P&L, Quarterly reviews, Performance reviews)- Advanced project/program management and continuous improvement skills- Knowledge of international medical requirements and standards such as FDA QSR Part 820, ISO 14971, ISO 13485, MDSAP/EUMDR and others. - Medical process validation and component qualification. ( PPAP, IQ, OQ,PQ, PV, TMV, MSA and others)
  • Medtronic
    Sr Supplier Quality Engineer | Global Supplier Quality Cm/Oem
    Medtronic Oct 2018 - Jul 2022
    Guadalajara, Jalisco, Mexico
    Responsibilities and achievements: - Accountable for the quality deliverables for manufacturing transfer of class 2 medical capitalequipment to a contract manufacturer (Sanmina Guadalajara).- Qualifying and monitoring suppliers to organizational/regulatory standards, leading processvalidations (IQ, OQ, PQ/PV), test method validations (TMV) and component qualifications.- Managing Supplier Change Requests and drive actions within Medtronic from execution to closure.Skills and competences:- Knowledge of international medical requirements and standards such as FDA QSR Part 820, ISO 14971, ISO 13485, MDSAP/EUMDR and others. - Ability to review Device History Records (DHRs) for accuracy and completeness.- Medical process validation and component qualification. ( PPAP, IQ, OQ,PQ, PV, TMV, MSA and others)- CM/OEM Relationship (P&L, Quarterly reviews, Performance reviews)- Advanced project/program management and continuous improvement skills
  • Nestlé Purina Petcare Australia
    Laboratory Manager
    Nestlé Purina Petcare Australia May 2016 - Oct 2016
    Australia
    Nestlé Purina Petcare is a subsidiary of Nestlé. It produces and markets many of the best known and best-loved pet food. Some of its pet care brands include Purina Pro Plan, Supercoat, Felix, Lucky dog, Friskies, Beneful and Purina ONE.Responsibilities and achievements: - Lead a team of 6 scientists, 2 technicians and a supplier quality assurance representative, to ensure the proficiency and optimal functioning of the laboratory, in order to provide the best analytical competence for the site performance and compliance.- Coached the team, through positive and constructive feedback, towards improvement in key laboratory methods and programs, establishing laboratory meeting routines and setting clear work standards based on objectives. - Documented the laboratory personnel responsibilities for each laboratory program including: Contaminant monitoring program, Nutritional compliance program, internal control plan, vendor assurance program, water quality program, alternative laboratory methods, document management system and compliance tracking tool.- Evaluated the alternative laboratory methods for raw material and work in process, to align monitoring tests in accordance to standards and organizational requirements. Skills and competences:- Basic knowledge in food safety, Nestlé Quality Management System (NQMS), Hazard analysis and critical control points (HACCP) and Good laboratory practices (GLP).- MRP / ERP: SAP (Basic)*Due to personal reason, I resigned to this position as I needed to move to Mexico.
  • Electrolux
    Supplier Quality Manager (Sqm)
    Electrolux Oct 2013 - May 2016
    Orange, Australia
    Electrolux is a global leader in home appliances, selling more than 60 million products to customers in 150 markets every year. Its business includes the Major Appliances (refrigerators, cookers, dishwashers, washing machines & dryers), Small Appliances (Vacuum cleaners & accessories) and Home Comfort products (air conditioners, water heaters and heat pumps). Responsibilities and achievements: - Led a team of supplier quality engineers (SQE), inspectors and test technicians to track and monitor 100+ suppliers quality performance, developing a surveillance plan in accordance to standards.- Managed process initiatives that ensures compliance with regulatory and customer requirements and have ownership of supplier quality issues from identification to sustained corrective actions.- Drove continuous improvement activities with non-conforming supplier, leveraging statistical process control tools for the evaluation of process capability on critical-to-quality parameters.- Worked closely with internal stakeholders (Global Quality, R&D, Engineering, and Purchasing) to drive product innovation, select and develop potential suppliers, drive continuous improvements (PPM, Incidents, cost recovery) and service call rate (SCR) reductions.- Accountable for the proactive identification and alerting of quality issues on time to resolve potential adverse effects.- Managed supplier/process verification activities and production parts approval process (PPAP) to ensure proper supplier pre-selection, qualification and readiness according to specifications.- Supported the supplier productivity and development program of the Asia Pacific region, representing one of the five factories involved, reaching global targets with improvements in yield quarter to quarter.Skills and competences:- Strong background in SPC, MSA, Cp, Cpk, Supplier performance evaluations (S-PPM), Non-Conformance Reports (NCRs) and control plans- Understanding of ISO standards, QMS auditing, APQP and PPAP
  • Electrolux Home Products Australia
    Industrial Engineering Coordinator
    Electrolux Home Products Australia Apr 2013 - Oct 2013
    Orange, Australia
    Responsibilities and achievements: - Teamed with Engineering, Manufacturing and R&D departments for the new products introduction’s (NPIs) viability analysis and the assurance of the factory capabilities for the production of new designed Refrigerators. - Coordinated and worked with cross functional teams for the planning, scheduling problem solving and execution of new product launches, product improvement projects and cost reduction initiatives. - Planned and managed for the new parts introduction, to minimize obsolescence cost, avoiding 635k Aud cost for 2012 and 380k Aud cost for 2013.- Developed a feasibility analysis to implement a just in time delivery to production lines throughout a process design for materials to flow in kits instead of bulk; to achieve a leaner process with improved labour productivity, quality and delivery schedule.Skills and competences:- Implementation of quality systems (QS), new products introduction (NPI) process and problem solving tools (8D’s, 5-Why and FMEA).- Advanced project management and continuous improvement skills - General knowledge of stock control, inventory management, bill of materials (BOM) and obsolescence cost.- MRP / ERP: Magman & Team center software (product lifecycle management - PLM).
  • Electrolux Home Products Australia
    Industrialization Engineer
    Electrolux Home Products Australia Feb 2011 - Apr 2013
    Orange, Australia
    Responsibilities and achievements: - Achieved efficiency improvements in manufacturing process with hands on experience in line balancing, standard time studies, work instructions development and labour routings; caring about a safer work environment without compromising product’s cost and quality.- Developed best practices, routines and innovative solutions to improve production rates and output quality, determining the most efficient sequence of operations and work flow; and establishing methods for the maximum utilization of production facilities and personnel.Skills and competences:- Knowledge in continuous improvement methodologies (TPM, lean manufacturing and Six Sigma).- Strong background in line balance, standard time studies, work instructions developing and labour routings. - Design for Assembly & Design for Manufacture (DFA/DFM)- MRP / ERP: Magman.
  • Sumicol S.A - Suministros De Colombia
    Assessment Of The Efficiency Of The Milling Process Through The Overall Equipment Effectiveness
    Sumicol S.A - Suministros De Colombia Jan 2010 - Sep 2010
    Sabaneta, Colombia
    Sumicol S.A (Suministros de Colombia) is a subsidiary of Corona SA international Group. Sumicol is a manufacturing company dedicated to mining activities, supply of industrial inputs, technical service and intermediate products for other industries, mainly ceramics, glass, paint and construction. Responsibilities and achievements: Increased the Overall Equipment Effectiveness (OEE) for the milling module in the ceramic colour plant at SUMICOL-CORONA, through out the analysis of the value stream map -VSM, ), analysis of the breakdowns & non-conformance material, assessment of the OEE parameters and implementing solutions to the encountered problems.Skills and competences:- Solid experience on Total productive maintenance (TPM) methodology.- General skills using Microsoft Office tools and Minitab Statistical Software.- Problem solving tools (Plan-do-check-act PDCA, DMAIC Methodology, Kaizen events, Design for Six sigma, poka-yoke, SMED).
  • Sumicol S.A - Suministros De Colombia
    Total Productive Maintenance (Tpm) Intern, Quality Pillar.
    Sumicol S.A - Suministros De Colombia Jul 2009 - Dec 2009
    Sabaneta, Colombia
    Supported the implementation of Quality Pillar of TPM methodologies, working and guiding all of the primary groups, tracking and facilitating the meetings and process.Skills and competences:- Solid experience on Total productive maintenance (TPM) quality pillar (Defect reduction, analysis of faults and effects mode, focused improvement techniques, process flow diagrams, lessons of a point and process capacity analysis techniques).

Isabel Garces Education Details

Frequently Asked Questions about Isabel Garces

What company does Isabel Garces work for?

Isabel Garces works for Medtronic

What is Isabel Garces's role at the current company?

Isabel Garces's current role is Engineering Program Manager | Ops Quality Excellence - Business Process Excellence..

What schools did Isabel Garces attend?

Isabel Garces attended Australian Institute Of Business, Instituto Tecnológico Y De Estudios Superiores De Monterrey, Universidad Escuela De Administración Y Finanzas Y Tecnologías.

Who are Isabel Garces's colleagues?

Isabel Garces's colleagues are Manisha Jaju, Cherry Sidchana Mahasupachai, Rhonda Cousins, Samuel Perangin Angin, Kianmehr Ehtiatkar, Dishuan "sean" Chu, April Carter.

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