At Boxer Advisors, I served as a Business Development Associate, contributing to the company's mission of driving organizational change, developing leadership capabilities, and engaging diverse workforces. My responsibilities included writing, editing, and proofreading various documents, such as emails, letters, and proposals. Additionally, I implemented targeted marketing efforts to generate new opportunities for existing and potential clients. Through telemarketing, I effectively engaged clients, potential clients, and colleagues, showcasing the value of our solutions.My strong communication skills, attention to detail, and ability to prioritize tasks enabled me to succeed in meeting deadlines and building valuable relationships with clients and stakeholders.

- Facilitate and encourage staff to contribute process improvement ideas, leading to the revision of workflows and procedures.-Effectively manage the performance of direct reports by collaborating with HR to develop and implement coaching plans and performance improvement plans-Exceptional sales ability to effectively promote and sell specific treatment options to patients, employing persuasive communication, active listening, and a deep understanding of their needs and concerns.

-Implemented new practice management ensuring better collections. Significantly increased office revenue and doubled practice production in under 2 years.-Developed and applied new customer service program by focusing on employee satisfaction and the crossover to improved customer service for a 99% satisfaction rate.-Created performance analysis summary that anticipated third party reimbursement trends and facilitated day-to-day practice management.-Provided leadership and supervision for program development and coordination with skilled clinical staff.-Managed core business functions including accounts receivable, accounts payable, personnel administration and information systems administrator.-Collaborated with doctor and staff to gather requirements for custom treatment plans while building strong relationships with customers.

-Responsible for inventory control and maintenance of POS system.-Anticipated customer needs and provided them with high quality service while upholding brand standardsand values to ensure customer satisfaction.-Collaborated with staff and implemented marketing procedures through print media and website.-Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.-Assisted in tournament management.

Responsible for assisting with patients, sterilizing equipment, entering patients schedules into a software system, performing patient education overviews of orthodontic care, organizing supplies, and preparing and organizing patient charts.