Customer service specialist with an input in marketing and data analysis with a gross ability to adapt to different working environments and procedures, turn logical ideas into practical strategies that optimize customer service satisfaction, team building and problem solving.
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Customer Success ManagerMeitu Inc. Oct 2021 - PresentCancún, Quintana Roo, MéxicoThoroughly examine the market and customer feedback statistics, interpret the findings, provide insights, and help the company understand the impact of their Marketing Strategies and the Consumer's perception as well as the competition's, in order to provide tools for the team to build better and more efficient strategies.Responsibilities include:-Data Collection-Data Processing-Data Analysis-Analyze Sales Funnels-Competitive Research-Providing Actionable Insights-Reporting and Visualization of current and future case scenarios. -
TranslatorTransperfect Jan 2021 - Oct 2021CancunResponsibilities include:-Reading material and researching industry-specific terminology.-Converting text and audio recordings in one language to one or more others.-Ensuring translated texts convey original meaning and tone.-Prepare subtitles for videos and online presentations.-Cross-reference specialized dictionaries and translation tools to check quality of translation-Proofread translated texts for grammar, spelling and punctuation accuracy-Follow up with internal team members and clients to ensure translation meets their needs-Edit content with an eye toward maintaining its original format (e.g. font and structure) -
Assistant ManagerSoderac Dec 2020 - Oct 2021Cancún, Quintana Roo, MexicoExecuting all administrative and public relation duties in the companies operation.
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Front Desk ManagerSelina Nov 2018 - Jan 2020Cancún, Quintana Roo, MexicoResponsible of the front desk operation in 2 of the Selina locations.Hiring, training and supervising staffRevenue and room management reportsEtc. -
Commercial AssistantGrupo Mak Mar 2018 - Oct 2018Cancún, Quintana Roo, Mexico
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Front Desk StaffAloft Hotels Apr 2016 - Jan 2018Cancún, Quintana Roo, Mexico
Isabel M Education Details
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5To Semestre
Frequently Asked Questions about Isabel M
What company does Isabel M work for?
Isabel M works for Meitu Inc.
What is Isabel M's role at the current company?
Isabel M's current role is Marketing and Customer Service Data Analyst.
What schools did Isabel M attend?
Isabel M attended Universidad La Salle Cancún.
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