- Manage and maintain sensitive case information for over 200 cases monthly, ensuring compliance with confidentiality and regulatory standards.- Establish and maintain consistent communication with clinicians and Program Managers to confirm new case assignments and the continuation of services, facilitating a seamless workflow.- Collaborate closely with service coordination units to ensure the agency meets all compliance requirements, utilizing strong organizational skills to streamline data entry processes and enhance operational efficiency.- Conduct regular audits of data accuracy and integrity, ensuring high standards in reporting and documentation.

- Coordinated all aspects of event management, from initial planning and budgeting to on-site execution, ensuring a seamless experience for clients and participants.- Managed logistical details, including staff scheduling, vendor coordination, and on-site troubleshooting, maintaining high standards of service throughout events.- Developed comprehensive reports and evaluations post-events to analyze outcomes and identify areas for improvement, contributing to future event strategies.- Fostered relationships with clients and vendors to ensure successful collaboration and adherence to company standards and client expectations.

- Provided high-level administrative support to the executive team, expertly managing complex calendars, scheduling meetings, and coordinating travel arrangements.- Developed comprehensive agendas and prepared necessary materials for executive meetings, ensuring all action items were tracked and followed up on effectively.- Maintained professional communication with internal teams and external stakeholders, serving as a liaison to enhance collaboration and streamline processes.- Assisted in the development and implementation of administrative systems, improving efficiency and organization within the office environment.

- Comprehensive knowledge of sales techniques whether it is in-person or online.- Part of a team of 4 associates who executes online order requests including locating, packing, and hand delivering packages in-store while maintaining an overall satisfying customer experience.- Deal directly with customers either face to face, by telephone, or electronically.- Implementing all visual merchandising standards.

- Verified all items were matched to sales checks correctly for packing and shipment at close of each day.- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.- Accepted, processed and filled orders quickly and accurately

- Assist customers with product inquiries for in-store and online products. - Sell product by connecting with customers and enhancing their ideas with my own. - Developing and leading presentations that include setting up displays for in store promotional events. - Performed daily tasks including cashiering, restocking, pricing markdowns, and building furniture/equipment. - Worked with managers, sales leaders, other associates, and company executives to reach and surpass daily sales goal.