Isabel Misa Email & Phone Number

Virginia Beach, VA, US

Norfolk, Virginia, United States

• Perform monthly monitoring of enteral nutrition patients by completing enteral assessment and process monthly enteral refill orders while also adhering to company initiatives for cost-reduction.
• Provide outstanding customer service to all internal/external customers, demonstrating knowledge and professionalism in each interaction as measured in patient satisfaction surveys or other data.
• Develop lasting relationships and gaining trust through timely responses and taking action to ensure quality of care
• Address patients' complaints head on, investigate concerns and work with supervisors to devise solutions.
• Liaise effectively with patients, referral sources, and fellow coworkers and promote a high level of communication and interaction.

Virginia Beach, Virginia, United States

• Delegated daily tasks to team members to optimize group productivity.
• Collaborated with the store manager to develop strategies for achieving sales and profit goals.
• Coordinated with customers to plan and execute events at the venue, promoting different packages and options to improve the guests' experience and increase revenue
• Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.

Virginia Beach, Virginia, United States

• Greeted guests, packaged and served desserts, cleaned and reset tables, completed closing duties.
• Answered phone inquiries to schedule and confirm reservations and respond to service questions.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Responded appropriately to customer complaints, bringing major issues to attention of manager on duty

Virginia Beach, Virginia, United States

• Maintained safe, educational environment for students during learning and free play time.
• Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
• Developed strong, creative and diverse lesson plans to give students numerous and wide-ranging learning opportunities.

Virginia Beach, Virginia, United States

• Assisted with bringing in new customers through social media and word of mouth.
• Developed trusting relationships with customers by making personal connections.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and encouraging customers with styling ideas.

Newport News, Virginia, United States

• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Operated POS terminals to input orders, split bills and calculate totals.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Virginia Beach, Virginia, United States

• Greeted customers to seat patrons at tables according to availability and customer preferences.
• Cleared tables to maintain high turnover rate and minimize wait times.
• Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
• Answered questions from guests and retrieved desired items to maximize satisfaction.

General Studies

I was taking courses part time while preparing to transfer to Old Dominion University before I had to defer due to COVID

Music Teacher Education

Activities and Societies: Take Note - Acapella Group University Chorale Scuba Diving Club

High School Diploma