-Completing moderate to difficult DMV title transfers and registrations with accuracy-Performing notary services, including administering oaths, witnessing and certifying signatures and verifying identities in accordance with legal requirements-Managing cash, check, and credit card transactions and balancing registers-Capturing passport photos in accordance with government guidelines

-Worked directly with customers through inbound phone calls-Listened and understood customer issues while offering meaningful solutions-Assisted with memberships and appropriate upgrades-Proactively positioned valuable AAA products and services-Provided DMV counseling for various transactions, including registration renewals and title transfers for cars, boats, and recreational vehicles-Participated in the Employee Engagement Committee where I had the privilege to meet with management to share team feedback and communicate new departmental initiatives to agents

-Creatively staged newly listed homes-Supervised and cared for three children, assisted with homework, transported children to and from school and extracurricular activities, performed housekeeping tasks as needed and prepared meals

-Provided excellent customer service, maximized sales, followed shop and product operations-Responsible for inventory and visual merchandising-Managed foot traffic during holiday rush to efficiently serve customers

-Led activities for elderly residents in a skilled nursing facility, including exercise, art, music, games, reading, and social interaction-Built close relationships to personalize resident’s daily routines in ways that would add meaning to their lives-Facilitated in-person and virtual visits with families