Isabel P. Email & Phone Number

Hayward, California, United States

San Leandro, California, United States

-Maintain calendar for Office Manager and schedule/confirm appointments.-Provide direction and assist any problems or questions that may arise with customer, management, construction and outside vendors.- Prepare -Work closely with Project Managers to handle administrative and customer service work.-Organize and maintain financial records such as payroll and monthly budgets for supplies.-Manage visitors and communications to the project management team.

San Francisco Bay Area

-Collaborate with management to formulate consistency in technologist weekly schedules through effective scheduling.-Supported call center with high volume calls averaging 13000+calls per month.-Conferred with patients to obtain and confirm pertinent billing and demographic information while accurately enter patient and insurance information into system and complete the patient registration process in an accurate manner.-Ensures all patients are prepared for upcoming exams with appointment reminders via phone/email.-Proficient with scheduling MRI, CT Scans, Mammograms, and Ultrasounds/Screening procedures.-Assemble patient medical charts for procedures assuring inclusion of all appropriate forms and information. Verifiies accuracy of medical record number and patient identifiers. -Built and maintained relationships with client/hospital personnel and contracting physicians; resolved issues/conflicts.-Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations while coordinating internal and external communication from clinics to ensure seamless development of the client experience.

San Francisco Bay Area

-Handled customer financial transactions such as deposits, withdrawals, transfers, money orders, and checking.-Handled customer financial transactions such as deposits, payments, transfers, money orders, and withdrawals.-Maintained customer confidence and protect operations by keeping information confidential.-Completed special request such as exchanging foreign currencies, completing safe-deposit box procedures, and provided statements. -Ensured all customer problems were resolved quickly and to the satisfaction of the customer.-Maintained supply of currency and balancing numbers at the end of each day. -Cross-sell bank products by informing customers of new services and product promotions