Isabel Radoli Email & Phone Number

• Manage social media accounts, with the support and input of the Communications Manager.• Create interactive and engaging content that is tailored to a range of audiences.• Write compelling copy for the website and social media, complying with APHRC’s editorial standards.• Ensure website is regularly updated. S/he will be responsible for consistency and quality control.• Maintain a high standard for copy and content, meeting brand and style guidelines.• Lead multimedia productions including video, photography and design.• Supervise digital communications interns working in the Visibility unit. • Coordinate visibility and online campaigns with regional offices and implementing partners.

Nairobi, Kenya

Support the complex in designing, developing, reviewing, editing and translating of communication materialsWork across the complex to identify projects, stories and messages that are engaging, motivating and high quality, and which communicate impact and showcase the work of the complexIdentify opportunities for creating and delivering inspiring and attractive multimedia content about the work of the complexContribute to identifying new and creative ways to enhance the visibility and outreach of the work of the complexSupport the Complex with the creation and/or delivery of communications activities and products such as written content, newsletters, case studies, including infographics and learning events, related to the work of the complexEnsure that all communication materials synergize with the Complex communications strategies and branding.Ensure all communication material is targeted at agreed audiences, and delivers agreed key messages.Support the complex in documenting learnings and building a ‘library’ of communication materials

Kenya

• Collaborate with management to develop and implement an effective communications strategy based on our target audience. • Write, edit, and distribute content, including text and multimedia publications, press releases, website content, annual reports, speeches, and other brand visibility material that communicates the organization's activities and programmes.• Internal and external capacity building on brand development.• Respond to media inquiries, arrange interviews, and act as a spokesperson for the organization. • Establish and maintain effective relationships with journalists, and maintain a media database. • Seek opportunities to enhance the reputation of the brand, and coordinate publicity events as required. • Maintain records of media coverage and collate analytics and metrics. • Proficiency in design and publishing software. • Manage crisis communication as it arises and escalate to management.

Nairobi, Kenya

Ensuring messages are communicated in a clear, timely and effective manner, using a high impact writing style and formatCreation of specific communications action plans, timelines, and defined deliverables that support the communication of messages helping CAPA shape culture, drive engagement, and deliver results Collaboration with stakeholders to integrate communications content into overall company goals and messaging Support the development of communications strategy and execution of the strategy Writing, editing and production of communications for audiences including but not limited to presentations, scripts, briefing documents, intranet articles, and employee communications, messages and emails Reviewing and editing communications drafted by stakeholders and make recommendations to ensure messaging is consistent with strategy and tone Support social media communications to deliver a strong value proposition Collaboration and support the work of various working groups Continually improve, measure, and evaluate effectiveness of communications strategy and methods

Nairobi, Kenya

Preparing, planning and project managing the publication of all publicity material to maximise brand promotion.Creating marketing campaigns and working with the company's external PR agency to see them executed.Creating and developing new innovative ways to communicate the company message to their existing customers.Contributing to the annual sales and marketing plan.Planning and project managing marketing events and evaluating their success.Evaluating the effectiveness of all marketing activity.Developing and implementing an internal marketing programme.Supporting the marketing manager in day to day marketing activities.Plan, develop and deliver campaigns as agreed within timescales.

• Communicating with clients to understand their needs and explain product value.• Building relationships with clients based on trust and respect.• Collaborating with internal departments to facilitate client need fulfillment.• Collecting and analyzing data to learn more about consumer behavior.• Keeping accurate records pertaining to inventory and account notes.• Maintaining updated knowledge of company products and services.• Resolving complaints and preventing additional issues by improving processes.• Identifying industry trends.• Administrate the creation and publishing of relevant, original, high-quality content.• Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company’s marketing and online review building).• Create a regular publishing schedule.• Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.• Promote content through social media advertising.

Kenya

• Receiving and handling of all persons who come to the front-office with utmost professionalism. • Aggressively conducting sales activities and providing accurate and sufficient information to prospective clients on the courses offered in a professional manner that meets the expectations of the institution.• Recording all the enquiries handled by at the Front Office in the prescribed manner. • Making follow- ups on enquiries. • Preparing all reports as may be required. Listening to the customers with the aim of clearly understanding and meeting their needs. • Providing correct information to clients and other stakeholders. • Remaining proactive and upholding excellence in customer service. • Participating in ensuring student retention. • Coming up with Marketing Initiatives to achieve set targets

• Help implement communications strategies• Provide administrative support to programs and internal teams• Draft and edit communications copy (e.g. press releases, publications, social media posts)• Assist in maintaining web content and executing social media strategies• Update databases and media lists• Track projects and media exposure• Facilitate effective internal communications• Maintain calendars and appointments• Prepare presentations and reports

Kenya

• Collaborate with management to develop and implement an effective communications strategy based on our target audience.• Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization's activities, products and/or services.• Respond to media inquiries, arrange interviews, and act as a spokesperson for the organization.• Establish and maintain effective relationships with journalists, and maintain a media database.• Seek opportunities to enhance the reputation of the brand, and coordinate publicity events as required.• Maintain records of media coverage and collate analytics and metrics.• Proficiency in design and publishing software.• Manage conflict as it arises.

Kenya

Receiving and handling of all persons who come to the front-office with utmost professionalism. Aggressively conducting sales activities and providing accurate and sufficient information to prospective clients on the courses offered in a professional manner that meets the expectations of the institution.Recording all the enquiries handled by at the Front Office in the prescribed manner. Making follow- ups on enquiries. Preparing all reports as may be required. Listening to the customers with the aim of clearly understanding and meeting their needs. Providing correct information to clients and other stakeholders. Remaining proactive and upholding excellence in customer service. Participating in ensuring student retention. Coming up with Marketing Initiatives to achieve set targets

Master'S Degree, Digital Journalism

Bachelor Of Arts In Mass Communication And Public Relations, Public Relations And Mass Communication