Medical Assistant at St Anthony’s Neurology Group

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Bagged, boxed or gift-wrapped sold merchandise per customer's request.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Externship (150 hours)USF Health – Cardiovascular Sciences – Tampa – June 2018 – August 2018Checked Vital Signs, Set Up patient rooms, EKG interpretation, and Assist with the doctor when needed

Responsible for ensuring a great customer experienceMeets company sale goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or help to locate or obtain merchandise based on customer needs and desires.Performs various sales, including ringing purchases, processing of cash or credit payment and counting money.Accepted and processed returns.

Working on interior design projects, including pricing, planning and marketing.Responsible for personal time management and customer satisfaction.

Planning and supervising the operational activities, guiding and leading the team to monitor and evaluate the results by making the necessary corrections.Keeping organization and performance standards, striving for excellence in service and sales in order to reach the goals and objectives outlined by the organization

Administrative manager for 15 years through several cities, forming teams and achieving results, contributing to the expansion of sales and retention of clients, performing daily tasks including training, marketing, treasury management and administration, with a focus on results and customer service.