Isabel Sevilla Email & Phone Number

Barcelona, Ct, Es

Barcelona, Cataluña, España

Barcelona, Catalonia, Spain

As a Team Expert Agent, I assisted colleagues with the resolution of cases and requests from clients requiring road assistance.• Covering the European region, we as a multilingual team ensure that all targets are met and fall within the desired KPIs.• Reporting to management to implement efficient strategies and team building.https://www.truck-assistance-international.com/home/

▪ Full portfolio upon request

London, United Kingdom

As a Luxury Reservations Consultant, I managed Suite bookings across 12 properties and all rooms at the 5 star, The May Fair Hotel based in Green Park.▪ Customized hotel packages for clients and coordinated teams to provide a seamless guest experience.▪ Worked with Central Ops Support to resolve billing cases and cross check with specific properties.▪ Identified new business leads to grow corporate accounts and delegated to the Sales Managers.

London, United Kingdom

▪ Managed hotel bookings for 12 properties at Edwardian Hotel Group, including spa and restaurant bookings.

London

• UK Public Service interpreter for NHS, Lambeth Council, and Met Police. Mainly appointments in schools, hospitals, and council services such as Re-entry for At-Risk Youth, Family violence, Mental health, parenting issues, integration of immigrated children in schools.

London Area, United Kingdom

▪ Front Desk Admin: room allocation, staff trainer, guest relations, arrival checks, invoicing. ▪ Security, Fire Drills, Health and Safety training.▪ I had my first contact with Revenue.

Schiphol, North Holland, Netherlands

I was chosen as one of the Front Desk Team to take on the Controller role temporarily at the HQ of the UK-Benelux BU. As the representative of the UK division in a team of 6 members from different hotels, my task was to ensure compliance and maintain consistency for all hotel accounts during the Financial Transformation Project.▪ Implementing NH Hotels Finance SOPs, internal controls for property assets.▪ Managing the accounts receivable functions, purchase orders, ensuring the accounts are in good standing.▪ Reviewing daily income journal for accuracy, reconciliation of credit card deposits and ensuring advance deposit ledgers balance to the general ledger.▪ Assisting Task Force Leader in property profitability and financial analysis including P&L review and KPI.

London

▪ English to Spanish interpreter supporting the Senior Immigration Adviser and the Solicitor in meetings to inform citizens from Latin American countries who apply for permanent residence.▪ Visas, Tiers, Refugee Rights, Citizenship, Family Reunification and application requirements.

Lisboa

▪ Translated and subtitled FR>PT series Loopdidoo and Basketeers using SPOT.▪ Clients: SIC Portugal, PANDA, History, Oddisey, FOX, MTV.▪ In-house trainings on Broadcasting, Translation PM, Post-production. ▪ I translated the company website PT>ES

Barcelona

▪ Subtitled FR>CAT news on Infoidiomes at Barcelona TV

Aix-En-Provence, Provenza-Alpes-Costa Azul, Francia

Explored Gender identities through Contemporary Dance and Modern Jazz expression during my Erasmus year of Translation and Interpreting Studies (3rd semester) at Fag Association

Barcelona, Cataluña, España

Barcelona, Cataluña, España

Master, Revenue Management

Benchmarking, Forecasting, Neuropricing, Digital Marketing, RMS, Compset, Business Plan, Operaciones y Herramientas del Revenue, Revenue.

Agent Immobiliari De Catalunya, Business, Management, Marketing, And Related Support Services

Derecho inmobiliario, Derecho hipotecario, LAU, Marketing inmobiliario, Peritaje judicial, Valoraciones inmobiliarias. Impartido por AICAT.

Lettres Étrangères Appliquées, Translation

▪Foreign Languages and literatures

Bachelor'S Degree, Translation And Interpreting

▪Conference Interpreting : Simultaneous and Consecutive. ▪Audiovisual Translation.

Subtitling

Tripulante De Cabina De Pasajeros, Aerolíneas

Operaciones de emergencia a bordo. Medicina y Primeros Auxilios. Historia de la Aviación. CRM Cockpit Resource Mgt. Factores Humanos..