My main role was to be the point of contact between all the Organization and the People team, supporting HR-related projects with continuous improvements with a headcount over +100 Clivers.Developed and executed strategies and programs to enhance the work environment in alignment with organizational practices and culture, resulting in a remarkable talent retention rate of over 80% for employees with more than 2 years of life at the company.Managed end-to-end HR tasks, including onboarding to offboarding processes, payroll administration, benefits management, and hands-on involvement in People Operations.Established a Hiring Policy in accordance with the budget constraints of a growing business and implemented an Employee Lifecycle Process to ensure a positive employee experience from the outset.Maintained a focus on compliance, legal understanding, and employee benefits, overseeing the entire employee contract and disengagement process in accordance with Mexican law to enhance the end-to-end employee experience. Additionally, forged partnerships with remote Latin American enterprises to provide employee benefits and spearheaded culture projects.

Supported the Product and Distribution areas, overseeing various domains such as Technology, Product, Marketing, Health, and Customer Experience. Executed end-to-end management of the employee lifecycle.Spearheaded Talent Acquisition efforts for diverse profiles in line with the expanding business operations. Utilized multiple job boards, including LinkedIn, paid boards, and an in-house job board to effectively attract and recruit the right talent.Led the development of skills tracking initiatives, maintaining constant communication with leaders and managers to ensure the ongoing enhancement of employee capabilities.Acted as a proactive Business Partner, providing support to a remote/hybrid workforce of over 100 employees.

Headhunting Hiring: Hunting of Tech Profiles all-over Mexican Territory for UUSS Clients with Employment Projects or In-house hiring. Stacks: JAVA, JavaScript, Dart, .NET, PythonCustomer-Relations Management: Tracking and continuos follow-up with Clients to get their objectives and Candidates Experience.

Manager accompaniment: New Insurance Reps Onboarding according to Seguros Monterrey Indicators and Development Programs.Dashboards Development: Creation of in-house dashboards objectives tracking according to SGMNYL Programs to Decision Making. New Insurance Reps Board: Recognizement Board dedicated to New Reps with Development Programs, adjustments from SGMNYL to Sales Territory.

Human Resources / People Support: Follow up and Support administrative tasks with 5 Business Partners & 1 National Manager in-house office CDMX.Data Management: Creation of in-house dashboards with Employee data to Decision Making Employee Support: Benefits Manager and guarantee Onboarding Employee Experience.Administrative Tasks.