Isabel Wilson

Isabel Wilson Email and Phone Number

Order Management Executive at nevaya. @ nevaya.
london, greater london, united kingdom
Isabel Wilson's Location
Swindon, England, United Kingdom, United Kingdom
Isabel Wilson's Contact Details

Isabel Wilson personal email

n/a

Isabel Wilson phone numbers

About Isabel Wilson

I am an effective and self-motivated reliable person who thrives on working in a dynamic atmosphere. Accustomed to dealing with complex customer solutions and suppliers. I have good inter-personal skills and enthusiasm. Consistently producing high quality work and a good team player, able to motivate and support colleagues. Experienced in working under pressure and meet deadlines.

Isabel Wilson's Current Company Details
nevaya.

Nevaya.

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Order Management Executive at nevaya.
london, greater london, united kingdom
Website:
nevaya.co.uk
Employees:
15
Isabel Wilson Work Experience Details
  • Nevaya.
    Order Management Executive
    Nevaya. Aug 2020 - Present
    Swindon
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  • Nevaya.
    Office Administrator
    Nevaya. Sep 2018 - Aug 2020
    Swindon, United Kingdom
    View
  • Claranet
    Service Integration Co-Ordinator
    Claranet Oct 2000 - Feb 2014
    Barnwood, Gloucester
    The Service Integration Co-ordinator is a role that is pivotal to the development and roll out of new products and services within Claranet and the on-going lifecycle management of these. I am responsible for working closely with the Product Management team in developing and running proof of concepts for new products, beta releases, and developing end to end implementation and support process. I also organise training sessions for the implementation and support teams as required in order to meet the product roadmap timelines. I am involved with managing the product life-cycle in line with Product specifications, and managing the end of life process and decommissioning of services.
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  • Star Technology Services Ltd
    Project Co-Ordinator
    Star Technology Services Ltd Oct 2000 - Mar 2013
    My responsibilities included:•Ensure the successful and timely co-ordination and implementation of our products, services and solutions into a customer’s organisation.•Establishing and maintaining a strong client relationship throughout the implementation process •To continually review and refine the implementation process from receipt of order to handover to support ensuring that we are operationally accurate, efficient and effective.• Main escalation point for any 3rd party supplier issues.•Providing accurate order completion forecasts and delivering against these forecasts•Providing a high level of quality and attention to detail•Supervision of 3 full-time members of staff at Service Provisioning Executive level.•Conduct performance reviews quarterly, one to one’s monthly and maintain performance development plans for each member of the team. •To be the first point of escalation for any issues raised within the team or by other internal departments. •Report into the Service Provisioning Team Leader and provide regular feedback and reported updates on each member of the team. •Attend monthly meetings with senior employees from client services & our support team to ensure the two departments are able to run effectively at all times. •Ensure Training Opportunities for members of the teams are fulfilled with existing training facilities, and also to highlight training needs where necessary through competencies and behaviors•To have the ability to work without close supervision in a fast-paced environment with tight deadlines.•Ability to motivate and influence people and virtual delivery teams in order to elicit high quality and timely work output

Isabel Wilson Skills

Managed Services Service Delivery It Service Management Service Management Itil Product Management Cloud Computing Telecommunications Data Center Project Delivery Incident Management Sla Outsourcing Pre Sales Unified Communications Voip Prince2 It Management Change Management It Outsourcing Solution Architecture Vendor Management Apm Project Management

Isabel Wilson Education Details

  • Cirencester College
    Cirencester College
    Business, Management, Marketing, And Related Support Services
  • Kingshill
    Kingshill

Frequently Asked Questions about Isabel Wilson

What company does Isabel Wilson work for?

Isabel Wilson works for Nevaya.

What is Isabel Wilson's role at the current company?

Isabel Wilson's current role is Order Management Executive at nevaya..

What is Isabel Wilson's email address?

Isabel Wilson's email address is ib****@****.net.uk

What is Isabel Wilson's direct phone number?

Isabel Wilson's direct phone number is +4484560*****

What schools did Isabel Wilson attend?

Isabel Wilson attended Cirencester College, Kingshill.

What skills is Isabel Wilson known for?

Isabel Wilson has skills like Managed Services, Service Delivery, It Service Management, Service Management, Itil, Product Management, Cloud Computing, Telecommunications, Data Center, Project Delivery, Incident Management, Sla.

Who are Isabel Wilson's colleagues?

Isabel Wilson's colleagues are Roman Terehhov, Dave West, Rithu Rithu, Tim Dennis, Tim W., Ewa Pacek, Eryk Czapnik.

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