Managing team performance and responsible for the team's overall development; Preparing daily workloads for employees and coordinating task allocation on a regular basis; Implementing and maintaining procedures; Inspiring the team to meet high standards and sales targets and delegating tasks to employees; Develop staff to maximize potential; Plan and implement procedures and systems to maximize operating efficiency; Recognizing operational difficulties and establishing objectives and… Show more Managing team performance and responsible for the team's overall development; Preparing daily workloads for employees and coordinating task allocation on a regular basis; Implementing and maintaining procedures; Inspiring the team to meet high standards and sales targets and delegating tasks to employees; Develop staff to maximize potential; Plan and implement procedures and systems to maximize operating efficiency; Recognizing operational difficulties and establishing objectives and methods to resolve it; Maintenance of files and administrative procedures; Monitoring and reporting to senior management on standards and performance targets; Dealing with ambiguity by managing crisis situations effectively and efficiently; Customer service. Show less

Supervising and monitoring the work of all staff; Implementing and maintaining procedures; Delegating tasks to employees; Organizing induction programs for new employees; Training new staffs; Develop staff to maximize potential; Plan and implement procedures and systems to maximize operating efficiency; Customer service.

Customer service as a pre-sale’s representative; Providing high standard customer service with a visible presence to ensure that all customers’ requests and queries are responded promptly and effectively; Promoting company's products and services; Solving eventual problems; Hiring and training new staff; Maintenance of files and administrative procedures.