With ten years of experience in administration, focused on management and customer service, I moved out to Canada. I am a Legal Administrative Assistant offering all operational and administrative support to two independent law firms.I have an extensive graduation focused on business and relations. My most recent field of study was Business Strategy at the University of La Verne, CA - USA. My graduation and post-graduations are from Brazil.I started my career as a Bilingual Service Analyst, where I learned all the routine's office; I improved my English and developed other skills like organization, time management, quick learning proficiency, and the ability to adapt to changes.I've worked as an Administrative Analyst and got promoted to Administrative Manager, where I worked for six years. I developed operational management, leadership, supervision, administrative routine, and other skills as a Leadership profile and business manager, inspired by challenges, problem-solving, and assertive communication. I had an excellent experience as an Audit assistant, working in the Fiscal Year, making the Documental analysis for audit tests, performing data checking in spreadsheets and systems, reporting conferences, and financial statements.Throughout this journey, I've always been highly organized, innovative, and focused on process optimization.
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Office ManagerBright LawCanada -
Legal Administrative AssistantSyer Law Jul 2022 - PresentVancouver, British Columbia, CanadaA boutique law firm based in Gastown with extreme efficiency and experience in Mediation, Residencial Tenancy Branch, and Civil Litigation● Documental preparation, according to Court Rules, scanning, saving, filing, and serving; managing calendars and booking court;● Maintaining office and legal supplies; interacting with clients, welcoming clients, taking deliveries, and arranging couriers; assisting lawyers with correspondence; checking conflicts;● Skills with ACL5 to generate documents; Clio, myLTSA, BC Online and Registry; MS Office and Adobe products;
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Legal Administrative AssistantBright Law Jul 2022 - PresentVancouver, British Columbia, CanadaA boutique law firm based in Gastown with extreme efficiency and experience in Residential Tenancy Disputes● Documental preparation, according to Court Rules, scanning, saving, filing, and serving; managing calendars and booking court;● Maintaining office and legal supplies; interacting with clients, welcoming clients, taking deliveries, and arranging couriers; assisting lawyers with correspondence; checking conflicts;● Skills with ACL5 to generate documents; Clio, myLTSA, BC Online and Registry; MS Office and Adobe products; -
Audit AssistantKpmg Brasil Dec 2021 - May 2022BrazilAuditing firm operating in over 153 countries, I've been working at the Fiscal Year 2022 KDSC, making the Documental analysis for audit tests, performing data checking in spreadsheets and systems, report conferences, and financial statements.● Control and reconciliation of documents, such as supplier and customer contracts, receipts, bank statements of current accounts and investments, and composition of financial assets.● Validate invoices, insurance policies, balance sheets, apportionments, certificates, and circularization letters.● Skills with MS Office and Adobe products. In particular, Outlook, Excel, PowerPoint, Acrobat, and DataSnipper. -
Administrative ManagerComercio De Frios Mania Mar 2015 - Jun 2021BrazilRetail Business - Operational management, leadership, supervision, and administrative routine● Support HR in hiring, formulating team schedules, and training.● Financial support as an analytical objective and focus on improving results.● Customer service, contact, supplier negotiation, receipt invoices, merchandise stock control, cost, and sales price.● Implementation of ERP, POS, BI system automation, and digital channels (social networks: Whatsapp and Instagram).● Implementation of the new business unit. -
Bilingual Service AnalystStefanini Brasil Jun 2013 - Sep 2014São Paulo E Região, BrasilService provider, IT Solutions and Consulting - Project focused on customer service for questions, information, and troubleshooting● Customer service in Portuguese and English; negotiations for new suppliers and information management.● Development of the standard answer book in English● Data collection and preparation of reports for management books using KPIs (key performance indicators).● Meetings and presentations focused on improving results.
Isabela Soufia Education Details
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Advanced Topics In Business Strategy -
Business Administration, Management And Operations -
International Business/Trade/Commerce -
Logistics, Materials, And Supply Chain Management
Frequently Asked Questions about Isabela Soufia
What company does Isabela Soufia work for?
Isabela Soufia works for Bright Law
What is Isabela Soufia's role at the current company?
Isabela Soufia's current role is Office Manager.
What schools did Isabela Soufia attend?
Isabela Soufia attended University Of La Verne, Mba Usp/esalq, Faculdades Metropolitanas Unidas, Fatec Guarulhos.
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