Isabela Souza Email & Phone Number

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Vancouver, Canada Area

• Checked-in guests and provided a welcoming and warm environment, receiving many positive guest comments, including a Vancouver Tourism Award for service excellence. Checked out guests, charged, balanced and closed.
• Balance phone calls, check ins and check outs, provide tourist information and reply to guest’s emails. Show less

Rio De Janeiro Area, Brazil

• Responded to customer comments and inquiries in a friendly and courteous manner, receiving extensive positive feedback through the company’s Comments Cards and online surveys.Welcomed and registered guests at hotel.
• Responded to customer comments and inquiries in a friendly and courteous manner, receiving extensive positive feedback through the company’s Comments Cards and online surveys.Welcomed and registered guests at hotel.

Goiânia Area, Brazil

• Assisted with the scheduling of meetings, booking and preparing rooms, managing calendars and agenda for senior partners.Accounted for office supplies and kept stock up to date, reducing shortage of material.Performed.
• Assisted with the scheduling of meetings, booking and preparing rooms, managing calendars and agenda for senior partners.Accounted for office supplies and kept stock up to date, reducing shortage of material.Performed.

United States

Carried out daily briefings, instructing the team on promotional actions, assigning duties, encouraging sales associates to set and exceed sales targets.Assisted management with the weekly schedule, helped train and supervised staff.Reinforced brand standards throughout the shops and coached other Associates in Visual techniques that reduced theft and.