Isabela Zanardo Email & Phone Number

Burnaby, British Columbia, Canada

Process invoices and work billing dataGenerate end‐of period reports Enter and maintain Vendor’s databaseProcess and deliver Project Initiation Forms (PIF)Respond to service requests, identify priorities and dispatch the appropriate tradesSupervise and train supportive and temporary department staff

Vancouver, Canada Area

Ensure all guest interaction is friendly, efficient, prompt and courteous. Effective handling and resolution of guest issues in a timely manner.Accurate work performance in areas such as postings and cash transactions.Registering guest and maintaining inventory of vacancies and reservations, presenting statements of charges and receiving payment.

Vancouver E Região, Canadá

Customer Service – assisting guests with their concerns, answering enquiries by email, telephone and in person, providing information about services available in the community and responding to guest´s complaints;Check-in and Check-out – registering arriving guests, assigning rooms, room´s inspection, maintaining inventory of vacancies and reservations, presenting statements of charges and receiving payment;Checking and compiling daily records, guests accounts, receipts and vouchers (using PMS);Night Audit - tracking transaction documentation, verifying account entries and balances, identifying vulnerabilities in the accounting system;

Vancouver, Canada Area

Retail, customer service, cashier.Providing information and promoting products. Up selling and recommending products.Achieving sales goals.Keeping track of inventory.Organizing the display of merchandise.

São Paulo E Região, Brasil

Online tips about travel (Instagram and Facebook)

São Paulo E Região, Brasil

Customer Service;Planning, organizing and booking personalized travel for clients (air, lodging, ground services, travel insurance);Airline ticket reservation and accommodation booking (using GDS Sabre).

São Paulo E Região, Brasil

Project management – working as a liaison between dealer´s architect and Toyota;Work schedules development and monitoring;Dealership facilities planning - providing facilities pattern and flow solutions;Building relationships with clients (dealers), builders, installers, designers and architects.

São Paulo E Região, Brasil

Project management;Bank branch facilities – development of feasibility projects for bank branches.

São Paulo E Região, Brasil

REPAR – Refinery Presidente Getulio Vargas (Araucária – PR, Brazil) – client: PetrobrasDesign of architectural projects of construction sites: housing, leisure and living.

Certificate, Business Administration And Management, General

Diploma, Tourism And Hospitality Management

Certificate, Tourism And Travel Services Management

Certificate, Project Management

Bachelor Of Architecture (Barch), Arquitetura E Urbanismo