Isabel Acedo De Andres Email & Phone Number

Madrid, ES

Las Rozas De Madrid Area, Spain

Leader of the Advisory and Professional Services delivery organization for Spain, managing a group of 100+ people. The organization provides advisory and implementation of solutions and services that enables customers to address their transformation journey and execution needs in the most cost effective and agile way. Responsible for the readiness of the.

Manager of the Technology Consulting delivery organization for Iberia (Spain & Portugal), leading a group of 100+ people. The organization provides solutions and services enabling customers to address their transformation journey and execution needs in the most cost effective and agile way. Responsible for the readiness of the organization, as well as the.

Las Rozas De Madrid Area, Spain

End to end delivery performance ownership for Solution Support Services. Proactive Support Contracts, Lifecycle Event Services and Custom engagements including Multivendor Services. Ensure operational excellence and quality governance across Iberia (Spain and Portugal). Responsible for specific balanced scorecards to track performance with a focus on.

End to end delivery performance ownership for Solution Support Services. Proactive Support Contracts, Lifecycle Event Services and Custom engagements including Multivendor Services. Ensure operational excellence and quality governance across Iberia (Spain and Portugal). Responsible for specific balanced scorecards to track performance with a focus on.

Manager of the Project Manager Community in Spain. The group is in charge of large IT infraestructure projects (deployments, relocations, migrations...). Focus on ensuring finantial benefit, great quality on delivering services, and sales growth. Team coaching, members' selection and career development management.

Manager in charge of the proactive services delivered for Business Critical Systems (BCS) and Networking Technologies for the center and south of Spain. Management of customer satisfaction supervising the quality of services and the assigment of resources. Team coaching, interviewing, hiring and carreer development. Management of a team up to 25 people.

Management of the global solution and services contracted with strategic customers, as well as the relationship with them. Responsible for the delivery of the services agreed with the customers, mainly Integrated Support and Mission Critical support contracts, administration tasks, contract renewals and upsellings.

Management of Projects within an IT department. Responsible to manage and coordinate the internal company resources, the customer and the subcontractors needed to plan and implement solutions to problems and agreements with customers. Control of the project scope, quality, schedule and budget limits.

Pdd, Business Management

Ingeniería Industrial, Organización Industrial