Isabel Arranz Email & Phone Number

Madrid, Es

Madrid

- Organization of internal events. - Schedule and coordinate meetings, including attendee management, material preparation, room set-up and issue resolution.- Act as the point of contact between the executives and internal or external colleagues.- Calendar, expense report and travel management.

Madrid, Community Of Madrid, Spain

Ensure the smooth running of different international cooperation programmes (such as EUROsociAL+ or GAR-SI Sahel) between the European Union and other regions, by providing support in the following areas: - Organization of on line events and seminars. - Travel arrangements for key experts and team members.- Processing documentation and payments.- Monitor and report progress of the activities: production of evaluation and results reports. - Preparation of communication materials of the Programme.- Production of the anual plan and yearly portfolio.- Organization of data and information as well as presentations. - Liasing with the different areas and other stakeholders.

Greater Buenos Aires, Argentina

Providing assistance to the Spanish Minister and other members of the diplomatic corps at the Spanish Embassy in Argentina:- Events organisation: protocol supervision, communication, guests tracking, contact with suppliers, etc. within the "Conversations at the Spanish Embassy" or the "Royal reception", among other events.- Development of employee experience initiatives.- Coordination of official visits (like The Royal Majesties visit in 2019): providing support with the logistics, events organisation, writing and broadcasting communications. - Handling the procedures for the beginning and end of mission.- Managing the agenda.- Correspondence and phone calls control.- Updating database and website.- CRM, data entry. - Consular support with customer service and crisis management (COVID-19)- Registration and file organisation.- General research and data analysis.- Managing main inbox and enquires.- Expense reports.

Greater Buenos Aires, Argentina

Development and implementation of Facebook communication strategy in Chile:- Planning the content calendar every month based on different targets- Content generation: copies, images, format adjustments (PPL, ad links, video post), etc.- Publications scheduling- Comments moderation and referral when corresponding through SprinklrReporting of the Facebook campaign results for Argentina and Chile markets:- Generating reports about audiences and their behaviors: impressions, clicks, reactions, reach, engagement...- Creating qualitative reports about users behaviors in social media- Analysis of the competition (market research)- Analysis of the brand mentions in different media

Buenos Aires

I was part of the planification and organization of the Argentina - European Union Forum giving support in the logistics, as well as assisting the attendees. - Coordination of the technical aspects- Follow up of the attendees list- Set up of conference rooms and stands- Hostess coordination- Merchandising distribution

Buenos Aires

Responsible for the internal and external communication of the company.- Creation of new communication channels and their content: newsletter, internal interviews, social media, media relations.- Press: writing and sending out press releases, monitoring our national and international campaigns. Updating the journalist database, establishing new media relations and press clippings. - Social media management, from content creation to interaction with fans.- Establishment of partnerships with universities and other relevant institutions.- Driving initiatives to improve employer branding of the company: coordination of internal as well as external events, such as job fairs or talks, and the development of competitions.

Argentina

I did outreach and communications for the Argentinian Union of Young Entrepreneurs with a focus on searching for new opportunities for the organization’s long term growth. I assisted with events organisation when required.

Argentina

Promotion of the Tourism of Spain through the numerous countries of Latin America: - Managing social media.- Writting and sending newsletters.- Organising and coordinating press trips for journalists from Argentina, Chile, Uruguay, Paraguay, Peru, Bolivia and Ecuador, who would travel to Spain in order to get a knowledge of the Spanish tourism offer.- Call press conferences for different events taking place at the Spanish Embassy.- Press clipping: tracking all media publications related to tourism of Spain. - Working with CRM, mainly inputting data and carrying out e-mailing campaigns.- Providing all information and audiovisual material required by media or private individuals.- Participating in different exhibitions and events promoting tourism of Spain.

London, United Kingdom

Responsibilities:- Translations from English to Spanish and viceversa- Content generation for the official ITF website: articles, pictures, fact sheets, etc.- Maintain and update the international Calendars, including liaison with Regional and National Associations, and Tournament Organisers worldwide as required- Maintain the database, including rankings and players fine records. - Reception support

London, United Kingdom

As part of the Graduate European Programme organised by the Spanish Chamber of Commerce in London, I had the chance to be part of the marketing team of the British headquarter of the company by carrying out the following actions:- Corporate communications through sending out and monitoring the e-shots and monthly newsletter.- Content generation and promotional initiatives for social media- Events organisation- Communicating the services of the company for the UK through different channels: client visits, phone, networking events and e-mails- Market research about the Spanish community, companies and institutions based in London.- Respond to incoming event and membership enquiries with a full proposal in a timely manner and follow-up, raise the final invoices and send to clients after the event.- Business development: seeking new customers and business opportunities.- Attending to networking events to promote our products and services among our target. - Cash up handling for a £1 million turnover business. - Taking orders for wine, food, events, and tastings. Packing orders and organising deliveries.Achievements:- Successfully host events for up to 200 people, taking full responsibility for a smooth running to achieve a good return in food, wine and membership sales.- Promoting and selling events with a £2,500 turnover.- Proven sales track record for food, wine, and members for The Haciendas Club.- Gathering up to 400 new email addresses for e-mail campaigns and updating the Excel database.

Madrid, Spain

Support to the digital media planning team carrying out the following tasks:- Monitoring on line advertising campaigns for clients such as Campofrio, Central Lechera Asturiana, Genesis or Jazztel. - Deep analysis of the data obtained handling Excel at an advanced level in a daily basis- Reports creation drawing conclusions and developing recommendations for the client- Market research and competitors’ analysis in terms of advertising using Power Point presentations- Daily follow up of the campaigns with the client- Weekly team meetings - this involved ensuring all parties were clear of their assigned actions and timing- Report gathering screenshots of banners, mega banners, etc. from different platforms to proof the campaign was being broadcasted correctly

Madrid, Spain

Support to my team in media planning for the client Chevrolet. Obtaining, processing and analysing audiences data. Monitoring advertising campaigns and analysing competitors in terms of advertising.

Las Palmas De Gran Canaria Area, Spain

I worked in different departments executing the duties above:- Events organisation- Customer service in different languages: check-in/out, bedroom allocation, bookings, invoicing, information...- Animation- Catering

Madrid Y Alrededores, España

Customer service, invoicing, check-in/check-out, working with travel agencies and tour operators.Atención al cliente, facturación, check-in/check-out, relación con agencias de viaje/operadores...

French B2, French Studies, B2

Refugiados Y Desplazados Forzados: Su Impacto Regional Y Global, International Relations And Affairs

Illustrator, Course

Curso intensivo de Illustrator para aprender las nociones básicas del programa.

Course, Photoshop

Curso intensivo de Photoshop para aprender las nociones básicas del programa.

Digital Marketing, Marketing, 100/100

Activities and Societies: The Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital.

Business English Certificate, English For Business, C1

Diplomatura En Turismo + Licenciatura En Publicidad Y Rrpp, Public Relations, Advertising, And Applied Communication, 8,24

Media Communication, Advertising

Bachillerato, Ciencias Sociales