Isabel Arreaga Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

New York, New York, United States

Responsible for managing live cases, working with ECAB, signing in, scanning and printing cases for court.Perform data entry using DANY software and databases.Check records for accuracy of information.Clerical duties related to tasks within the Complaint Room.Follow up with inquiries from NYPD officers and Assistant District Attorneys.Cover court arraignments when needed.Assisted with cases auditing.

New York, New York, United States

Responsible for providing clerical support to DANY’s Case Management Services Unit.While in court perform real time data entry using proprietary database system.Check records for accuracy of information and conformity with established policy.Aid the Assistant District Attorney’s with research necessary to present a case while in court. Prepare case file for arraignment - collate and file material and search files for relevant material.Audit arraigned cases for accuracy and other assigned tasks.Built a positive rapport with all levels of staff, law enforcement and court representatives.Assisted new hire with onboarding process.

New York, New York, United States

Warmly welcome visitors and members to the museum. Assist in lobby operations, help visitors with way-finding and offer assistance.Operate scanning desk for member and visitor entry. Stay updated on current MoMA schedule of events and daily memorandums. Work with the Reception team.Help in operating the Film desk and assist all guests upon arrival to the screening.Assist in current exhibition: Shigeko Kubota - Liquid Reality.

New York, New York, United States

New York, New York, United States

Created a welcoming presence to assist the thousands of guests and members that visited the museum daily.Learned to be knowledgeable to the museum's diverse visitor base. Actively promoted the Museum's Memberships and Audio Guides sales.Recommend museum itineraries to visitors.Adhered to strict Covid-19 safety and quality standards set by the museum, (i.e., wearing face covers or masks and other PPE, social distancing).Perform temperature checks for visitors entering the museum.Report any abnormal temperature's of visitors to appropriate parties.Maintained a safe environment by reporting facility safety concerns to security and management team.Operated cashier station, completed clerical work, answered phones and re-stocked brochure displays. Welcomed visitors at the reception desk, notified the proper departments of their arrival and logged each visitors in the daily Visitors Log.Worked in advance ticketing and groups desk.Informed private groups and students of proper etiquette and procedures while in the museum. Worked evening member events.Worked in both the Met Museum - 5th ave and The Cloister's Museum.

New York, New York, United States

Trained and monitored Assistant Management and Supervisors in company policies and expectations.Managed progress and results of daily key sales targets. Monitored daily payroll, adjusted schedules accordingly. Audited cashier training and implemented loss prevention guidelines. Oversaw store maintenance including facility, safety, loss prevention, and inventory discrepancies. Implemented the stores email capture program. Oversaw Associate training on ways to drive sales through promoting service, product knowledge, etc. Collaborated with merchandising leaders to ensure the execution of markdowns/signage/marketing to align with merchandise placement. Recruited, on-boarded, oversaw completion of new hire paperwork and submissions. Spent 60% of shift performing Leader On Duty tasks.

New York, United States

Responsibilities included training, efficient work performance and accountability of Cash Vault Services team.Created employees weekly schedules of CVS team. Evaluated workflow volume, delivery times, file transmission deadlines to ensure zero customer impact. Independently researched complex out-of-balance transactions. Conducts daily Huddles with team to ensure effective two-way communication, highlighted customer issues and celebrated successes.Ensures team maintained compliance with company standards including those of individual bank, state and federal regulations.

Time Square

Lead and developed a team of managers and supervisors to consistently deliver the Forever 21 expectation.Recruited staff. Managed a 91,000 square foot store.Supported the store manager in delivering all areas of sales, growth and cost expectation.Participate in Visual executions, floor sets and stock activities.Loss Prevention Management Duties: Conducted store audits and internal investigations.Trained associates to ensure ongoing compliance with Forever 21’s Loss Prevention policies and procedures.Reported suspicious activity and audit scores to corporate Loss Prevention department.Cash Management duties:Oversaw store's daily, weekly, and monthly cash flow.Responsible for disbursement of funds throughout the store. Implemented cash flow procedures, analyzed variances.Coordinated cash management strategy and training with upper management.Audited register procedures.

New York, New York, United States

Trained, lead and develop sales associates, supervisors and the head cashiers to deliver the Forever 21 expectation.Managed the sales floor, totaling 91,000 square feet.Supported senior management in delivering in sales.Participated in Visual executions, floor sets and stock activities.