• Collaborate and interact with stakeholders to establish client business needs and translate these into technical solutions.• Serve as the primary Salesforce Administrator for maintenance and improvement projects. Oversee reports, user management, permission sets, Flows, dashboards, Visualforce pages, and other functionalities.• Research, advise, and document on best practices for Salesforce solutions and remain current on Salesforce releases and new features.

• Provide strategic and tactical oversight of admissions technologies, processes, and data insights in direct support of the CPH recruiting and enrollment activities.• Technical lead and capability expert in the CRM and Common Application Systems (CAS).• Salesforce Administrator; responsibilities include configuring RFIs, event management, email campaigns, triggers, custom fields, page layouts, dashboards, and reports.• Test, design, customize, and implement new updates and integrations across several admissions systems. Create and update existing processes to streamline processes and increase efficiency.• Provide one-to-one coaching for administrative staff and faculty.