Isabel Chatelain, Mpa-Ha Email and Phone Number
Isabel Chatelain, Mpa-Ha work email
- Valid
- Valid
Isabel Chatelain, Mpa-Ha personal email
Isabel is a dynamic, humorous, results-oriented Healthcare Executive specializing in Contact Center Management, Workforce Development, and Community Engagement for over 20 years. She has a passion to serve others through Mentorship and Professional Development, as well as Diversity, Equity, Inclusion, and Mental Health Advocacy. -Isabel is well recognized for her innovative team building activities and performance management techniques.-Isabel develops or expands Call Centers for small businesses with extremely high call volumes and corporate drives and mindset -Isabel educates, leaders and team members in various topics from Customer Service Training to Leadership Development. Her thought provoking Diversity, Equity, and Inclusion training ensure every voice and person feels, seen, and heard. -Isabel has also served on the Executive Board as the Chair or Program/Project Manager for many community service initiatives over the years
Brighton Health Plan Solutions
View- Website:
- brightonhps.com
- Employees:
- 87
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Senior Manager Of Enrollment & Eligibility/Employer Services DepartmentBrighton Health Plan Solutions Jun 2022 - PresentRemoteI manage the day to day operations of the Enrollment & Eligibility/Employer Services team. We are a groundbreaking hybrid unit, a balance of a contact center, processing, and escalations department. Our team specializes in crisis and case management, data analytics. The Enrollment & Eligibility Team's (EET) Mission Statement is to create, audit, process, and update the member and eligible dependents' profiles(s) keeping their health, well-being, and continuity of care at the forefront of the day to day operations. And we partner with key stakeholders (the client, employer partners, Customer Services, IT, Finance, Carriers, Vendors, and more) to do so successfully and timely.
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Manager Of Enrollment And Eligibility/ Employer ServicesBrighton Health Plan Solutions Nov 2020 - Jun 20221600 Stewart Ave, Westbury Ny 11590
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Adjunct Instructor, Center For Workforce DevelopmentNassau Community College Aug 2019 - Dec 2023Garden City, New York -
Healthcare Administration And Contact Center ConsultantVarious Clients: Nyc 311, Nextstep Careers, Braccos Clam & Oyster Bar, Catalyst Solution And More Sep 2017 - Jan 2022Remote And Willing To Travel Throughout Long Island And Nyc
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Client Services ManagerStrategic Financial Solutions Ny Jun 2017 - Jun 2018Greater New York City Area -
Interim Call Center Manager (Contracted)Napoli Shkolnik Pllc Sep 2016 - Jan 2017Melville, Ny -
Manager: Member Services Call Center1199Seiu National Benefit Fund Sep 2009 - Feb 2016New York, Ny -
Assistant Manager: Member Services Main & Field Offices1199 National Benefit Fund Nov 2008 - Sep 2009New York, Ny
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Supervisor: Member Services Main & Field Offices1199 National Benefit Fund Oct 2006 - Nov 2008New York, Ny
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Administrative Assistant: Member Services Main & Field Offices1199 National Benefit Fund Feb 2004 - Oct 2006New York, Ny
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Member Services Call Center Representative Ii1199 National Benefit Fund Mar 2002 - Feb 2004New York, Ny
Isabel Chatelain, Mpa-Ha Skills
Isabel Chatelain, Mpa-Ha Education Details
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Master Of Public Administration (Mpa) -
Bs Business, Management, And Economics -
Associate Of Arts - Aa -
Advanced Certificate -
Professional Certificate
Frequently Asked Questions about Isabel Chatelain, Mpa-Ha
What company does Isabel Chatelain, Mpa-Ha work for?
Isabel Chatelain, Mpa-Ha works for Brighton Health Plan Solutions
What is Isabel Chatelain, Mpa-Ha's role at the current company?
Isabel Chatelain, Mpa-Ha's current role is Healthcare Executive specializing in Contact Center Management, Employer Relations, & Community Engagement| DEI & Mental Health Advocate| Maxwell Leadership Certified Career Coach.
What is Isabel Chatelain, Mpa-Ha's email address?
Isabel Chatelain, Mpa-Ha's email address is is****@****ncc.edu
What schools did Isabel Chatelain, Mpa-Ha attend?
Isabel Chatelain, Mpa-Ha attended Walden University, Empire State University, Kingsborough Community College, Molloy College, Cornell University.
What skills is Isabel Chatelain, Mpa-Ha known for?
Isabel Chatelain, Mpa-Ha has skills like Customer Service, Public Speaking, Employee Relations, Leadership, Training, Employee Benefits, Organizational Development, Community Outreach, Nonprofits, Management, Team Building, Research.
Who are Isabel Chatelain, Mpa-Ha's colleagues?
Isabel Chatelain, Mpa-Ha's colleagues are Ben Dover, Shonteria Moore, Janice Hodell, Kristin Schnabel, Irene Ferrer, Jeanine Chambers, Wonjeong Kim.
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