Senior Manager Of Enrollment & Eligibility/Employer Services Department
CurrentI manage the day to day operations of the Enrollment & Eligibility/Employer Services team. We are a groundbreaking hybrid unit, a balance of a contact center, processing, and escalations department. Our team specializes in crisis and case management, data analytics. The Enrollment & Eligibility Team's (EET) Mission Statement is to create, audit, process, and update the member and eligible dependents' profiles(s) keeping their health, well-being, and continuity of care at the forefront of the day to day operations. And we partner with key stakeholders (the client, employer partners, Customer Services, IT, Finance, Carriers, Vendors, and more) to do so successfully and timely.
Jun 2022 - Present
