Izzy Forster Email & Phone Number

York

York, United Kingdom

Manchester, United Kingdom

* Key roles in both large customer and employee research projects* Technical Project Manager for a number of large client projects* Set up, maintenance and day to day running of surveys. Survey methods including paper, telephone and online. Programming of web based surveys involving mainly html and javascript.* Data gathering, auditing and reporting* Project management* Providing bespoke reporting solutions for both internal and external clients, which includes interpreting data and research requests and providing suitable and effective reporting solutions* Automation of ongoing reports using Excel and VBA* Extensive use of SQL scripting to capture data* Understanding and full application of quality checking* Speaking at seminars for current and prospective clients* Responsible for liaising with clients/project managers to discuss reporting requirements and to deal with any queries they may have* Providing support and training to colleagues

Salford Quays

Support Developer for Think Banking, part of the Think Money group.* Provide day to day support for Think Banking bespoke applications* Create bespoke reporting solutions for internal stakeholders* Provide fixes for bugs spotted in existing systems* Create solutions for any requests for added functionality

Manchester

* Supporting the business in order to audit, extract and analyse data from existing sources using existing industry standard and bespoke tools * Developing processes to enable data capture, analysis, auditing and reporting * Design, development and operation of information outputs to support the requirements of the specific projects / contracts * Regular reconciliation and resolution of data anomalies within SQL databases * Providing specific support for the projects / contracts by using consistent standards and processes

Manchester, United Kingdom

* Key role in both large customer insight and employee research projects * Set up, maintenance and day to day running of surveys. Survey methods including paper, telephone and online. Programming of web based surveys involving mainly html and javascript. * Data gathering, auditing and reporting * Project management * Providing bespoke reporting outputs for both internal and external clients, which includes interpreting data and research requests and providing suitable and effective reporting solutions * Automation of ongoing reports using Excel and VBA * Extensive use of SQL scripting to capture data * Understanding and full application of quality checking * Speaking at seminars for current and prospective clients * Responsible for liaising with clients/project managers to discuss reporting requirements and to deal with any queries they may have * Providing support and training to colleagues

Salford Quays

Advisor to Business Members on group policies* Providing telephone support for members * Offering advice regarding members’ policies including pre-authorising treatment * Investigating queries regarding claim eligibility and payment * Monitoring claims and policies * Mentoring new members of staff

Manchester, United Kingdom

Administrator within 'Coursework' department* Dealing direct with examiners and moderators * Preparation for both internal and external meetings * Investigating queries from schools or pupils regarding examination results * Examination auditing