Artist Support Representative
Current-Provided customer service via phone, email, and chat. -Routed clients calls, messages, and materials to the appropriate team to ensure precise and timely work flow. -Mastered product and technical knowledge at Disc Makers which led to providing customer service forall brands owned by AVL Digital Group: Disc Makers, CD Baby, Book Baby, Oasis, Tunecore Manufacturing, and Disc Production Services.-Performed database management and entry.