Manage and optimize WordPress website with focus on SEO, accessibility standards, and user engagement. Support organizational initiatives through executive board participation and digital content strategy development. Recognized with 2024 Award of Excellence for contributions to extension services and community education.

Led a team of 9+ Quality Assurance analysts, ensuring QA integration across all digital projects. Established comprehensive QA processes including standard operating procedures, testing methodologies, and Python automation frameworks. Managed testing for major pharmaceutical clients including Pfizer, Gilead, AbbVie, Boehringer Ingelheim, AstraZeneca, and Amgen, covering emails, banners, complex websites, applications, and Veeva CRM platforms.Translated business requirements into actionable QA strategies, providing project estimates and maintaining quality throughout development lifecycles. Enhanced team efficiency through automation, standardized processes, and improved communication protocols for remote work environments. Focused on team development through Veeva certification, WCAG 2.2 accessibility standards, and Python automation training.

Portfolio lead for Cultural Celebrations focusing on Hispanic/Latinx, LGBTQIA+, and disability initiatives. Co-led Hispanic Heritage Month initiative in 2021, managing multiple tactics including charity partnerships and social media campaigns. Featured panelist speaker for "Understanding Pronouns & Gender Identities in the Workplace," a company-wide event attended by 600+ employees.

Led QA efforts for major clients including Dr. Pepper Snapple Group and Billionaire.com. Engaged in all aspects of the development lifecycle, from test infrastructure design to release management. Developed comprehensive test cases and coordinated with cross-functional teams to ensure quality delivery of interactive projects.

Led quality assurance and project management for Rock Band Network DLC releases. Managed weekly deliverables for XBOX, PS3, and Wii platforms, coordinating with a team of 20+ internal and international developers. Oversaw conversion of artist tracks into playable content, including simulated vocals, guitar, bass, and drums. Created and maintained project schedules, ensuring timely delivery of DLC releases while meeting platform-specific requirements.

Conducted quality assurance testing for "Dungeon Hunter: Alliance," a PS3 and Mac action RPG. Focused on testing multiplayer functionality and PlayStation Move controller integration.

Performed quality assurance testing for "DressUp Challenge," a Flash-based fashion design web application.

Conducted comprehensive testing across multiple gaming platforms: PC, Wii, DS, and mobile (Java/BREW). Projects included major titles such as TNA Wrestling and Grey's Anatomy.

Supervised a stock team of 150 personnel. Duties include organizing merchandise and bringing merchandise to their specific areas on the selling floor, as well as communicating with management on the status and concerns of fellow co-workers. As a mentor for the Recovery Team, I provided job training and guidance to all stock employees.

Contributed in the process of creating effective package designs for clients. Also created visual presentations, which showed the progression of my design teams' efforts.