Bella Bain Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Sydney, Nsw, Au

As the Head of Product Design / Associate Director at Macquarie, I play a critical role in leading the design strategy and vision for our digital and physical products. I oversee a team of talented designers and Managers who collaborate closely with cross-functional teams to deliver innovative and user-centred design solutions. My expertise, creativity, and leadership, you will drive the enhancement of our customer experience and contribute to the overall success of Macquarie's product portfolio.Guiding Macquarie Group’s digitalisation efforts across our global presence of over 20,000 staff in 34 markets. The financial industry is undergoing a seismic shift, and embracing digital solutions across all aspects of our business is crucial. Digitalisation exists at the intersection between product, design, engineering, architecture and data and we will harness the combined power of these disciplines to drive transformational change. I am committed to sponsoring bold new initiatives, incubating emerging technologies and delivering exceptional digital experiences for our staff and clients. Ultimately this work is helping Macquarie deliver its purpose of empowering people to innovate and invest for a better future.

Au

Homeward Bound was founded to create a global network of women with a background in STEMM leading and able to solve our world’s greatest challenges. We achieve this through the delivery of a unique leadership development program that seeks to change the current leadership model by equipping STEMM women from around the world with the skills to lead for the greater good, to be inclusive, collaborative, legacy-minded, and trusted with assets.Each graduating cohort becomes part of a global network of like-minded women committed to demonstrating, as individuals and together, a model of leadership that will influence outcomes for men and women towards a healthier planet, and a sustainable future for us all.

The University Of Sydney, New South Wales, Au

As a guest lecturer and studio tutor in the Sydney University Design Lab. I facilitate tutorials and supervise the studios undertaking the second year of the Design Computing Degree or Major in design and help guide and coach their semester projects. Throughout the year I teach; design thinking, usability testing, research methodologies, inclusive design and other research and design practices. I also have tutored for the USYS Business school in an elective unit for innovation and strategic thinking.

San Francisco, California, Us

I am responsible for generating growth as an extension of customer experience. Managing a team of CSMs and ensuring they are driving adoption and growth within their portfolio of accounts. Coaching CSMs to deepen their customer expertise, be change management partners within their accounts, and accelerate transformation within our customers’ businesses. I personally help develop programs and playbooks designed to achieve deep customer specificity and repeatability at scale communicate customer stories, wins, outcomes and challenges to internal executive stakeholders and cross-functional partners. Motivating my team to create opportunities focused on value added services. Collaborating with Sales on large-scale enterprise renewals in my portfolio. Work with our Product team on how to improve the product to meet customer needs. Oversee a large portfolio of Strategic customers through each phase of the customer journey, from onboarding to adoption, to success reviews and advocacy Conduct discovery sessions to uncover customers’ business goals, desired outcomes and success metrics. I partner with my customers to design and execute on mutually agreed upon success plans to drive use case enablement and adoption at scale, leveraging change management and transformational expertise. Analysing usage data to provide meaningful collaboration insights, identify trends and uncover risk or opportunities. Leveraging my extensive product knowledge, best practices and methodology proficiency to enable customers and ensure a high level of satisfaction. Work closely with Account Executives & Customer Success Managers on account strategy, building stakeholder relationships and identify growth opportunities and serve as the voice of my customers across internal teams.

San Francisco, California, Us

As a Success Architect, I serve as a trusted advisor for the largest enterprise accounts in our top industries, helping them achieve measurable company-level transformation objectives. The belief is simple: making customers better, makes better customers. My role as a Success Architect makes that a reality. I am responsible for creating an exceptional enterprise customer experience.As a subject matter expert, i specialise in identifying early adopter use cases and turning them into successful reference implementations, applying my deep product specialisation and workflow best practices to promote customer success. My deep exposure to how customers are solving problems makes you a valuable source of insight to others.I partner closely with Account Executives and Customer Success Managers focused on a segment of customers ranging from Technology, Consulting, Financial Services, CPG, Healthcare, and many other verticals. All while managing a team that directly report to me and set the vision for APAC and Japan in this area.

Armonk, New York, Ny, Us

I work directly with CxOs and IBM’s sales teams to guiding clients towards digital reinvention, transformations and exponential technologies that will have a quantifiable impact on their bottom line. I lead A/NZ’s commercial storytelling studio, where we create compelling pitches and presentations for purpose-driven brands. Help IBM partners show how good humans and technology can work together to positively impact people, the planet and the bottom line with IBM technologies and services. Through the Industrial Storytelling approach, I introduce organisations to Lean Start-up methods like design research, experimentation and validation, design sprints, design thinking, and agile to invent new products and services, with tailored brand experiences that merge the digital and physical worlds. I directly manage a team of 5 to deliver this approach and pursuits that focus on key account and must-win pursuits on our largest clients and pursuits that have previously exceeded 100 Million.

Armonk, New York, Ny, Us

Our StoryWorks Mission acknowledges that we live in the single greatest time to be a creator in the history of humankind. But it is also the most challenging time to be in business. The democratization of technology, the creation of massively connected networks of audiences, and the awesome power of individuals to make new ideas scale globally, has created this unprecedented environment. The tension between the possibilities of creativity and the challenges of business requires a new kind of strategic partner for our clients. Clients need help in building new businesses for tomorrow! This is not about simply branding or messaging – or even just about experiences - anymore. It is about building business, by design at IBM, crafting the most complex to be the most simple and inclusive, and we believe deeply in this mission. IBM blends strategy, technology and creativity to tackle every client challenge. Strategists. Industry Experts. Researchers. Designers. Developers. Engineers. Artists. Facilitators. We imagine the businesses that will shape tomorrow's world and help our clients build them. In StoryWorks we are committed to a simple, but powerful approach to work with you, to unlock the uppermost value through stories for all of our clients.

Armonk, New York, Ny, Us

I work directly with our global clients and am responsible for the fully integrated, end-to-end client experience leading our IBM delivery teams to deliver Human-Centred solutions leveraging our internal offerings and capabilities such as Salesforce, Artificial Intelligence, Cognitive Enterprise, Mobile First, Analytics. I have led over 90 workshops, 16 Clients, across 12 countries within my time in IBM iX. I always have a hands-on coaching approach through this delivery, which includes the design and facilitation of these workshops. On top of this number, these workshops have extended to be internal and include the education and training of our consultants in Enterprise Design Thinking, Agile and specific toolset educations like Mural. On top of the project delivery, I am responsible for talent, team capabilities, overseeing and establishing the iX design studios in Sydney.

Armonk, New York, Ny, Us

The mission of the Ambassador Program is to be a catalyst for the cultural transformation at IBM iX by connecting people, creating communities, and inspiring each other. This is a grass-roots give back culture program leveraging iXers already making a difference locally.

Armonk, New York, Ny, Us

I am empathic and champion the people who use our products and services. Creating delightful experiences through crafting the emotional design through the influence of visceral impact, behavioural influence, and reflective consequence. I am responsible for the purpose, planning, or intention that exists behind an action, fact, or material object. My designs reflect the practical and aesthetics in their business, above my designs primarily serve the people that adopt them. I translate requirements into hypotheses, then explore that with users through research methods and facilitation, to uncover emotional connections with products and services and understand unmet needs. All while working across multi-disciplinary teams.

Ambient & Co is a start-up of creatives and engineers specialising in award-winning immersive experiences and light installations that have been on display around the globe for millions of people to enjoy. The handmade and designed work has received newsworthy and award-winning recognition. Key Achievements & Responsibilities:Co-founded a partnership and led the project management of our work tasks and sales funnel, andMade leads for new festivals and spoke and closed with potential sponsors to invest in new installations for festivals, andNegotiated the contracts with the month-long festivals worth upward of 100k and millions of participants viewing the festivals, andDesigned the concept and story for what we would pitch in the tender process of the festivals, andDesigned an orchestrated the installation to be shown in Singapore for “I Light Marina Bay” for 3 months, including the remote management, andSuccessfully closed two contracts and delivered the award-winning projects for two VIVID Sydney’s, andDesigned and worked with a marketing agency for a major Xbox launch for a new video game launch.

Singapore, Sg

We were chosen to take the 'MailboX' to 'i Light Marina Bay' ( https://www.ilightmarinabay.sg/ ), Asia's Leading sustainable light art festival in Singapore. This event runs from the 9th of March to the 1st of April. The festival featured 22 installations from 14 different countries. The 'MailboX' has received incredible media from this event and even managed to enable the festivals hashtag on twitter to start trending after day 3 of the event. Within 4 days we received over 1000 tweets directly to the 'MailboX' and had crowds and an energy that was above and beyond what any of our team thought we could achieve.Some of the Media we have received:- http://blog.bescene.sg/i-light-marina-bay-guide-2018/- https://www.channelnewsasia.com/news/singapore/i-light-marina-bay-2018-in-pictures-10031292- http://sgdexpress.net/news/20207-i-light-marina-bay-2018-in-pictures.html- https://mothership.sg/2018/02/i-light-marina-by-2018-installations-art/- http://www.straitstimes.com/lifestyle/walk-in-the-light- http://thesmartlocal.com/read/i-light-2018- https://lifestyle.toggle.sg/en/lifestyle/around-town/galleries/10-installations-at-i-light-marina-bay-2018-that-are-more-than-10026192#slideshow-3- https://juice.com.sg/i-light-marina-bay-2018-art/6/- https://www.tripzilla.com/i-light-art-festival-singapore-marina-bay/74374

The Rocks, Nsw, Au

1000 Cranes is was inspired by an ancient Japanese legend: if a group of 1000 origami cranes (known in Japanese as senbazuru) are hung in one’s home it will act as a powerful and benevolent charm and bring good luck. The senbazuru legend found new and poignant relevance in Japan through the actions of a young girl tragically affected by the atomic bombing of Hiroshima in 1945. Sadako Sasaki was exposed to dangerous levels of radiation from the bombing and by age 12 had developed leukaemia. After months in hospital, Sadako-san was inspired to begin the intricate process of folding 1000 origami cranes.She became too weak to finish the project but after her death, her classmates completed the senbazuru in her honour. Influenced by her story the practice of senbazuru grew in popularity throughout Japan.The artists who created 1000 Cranes, Ambient & Co believe that the senbazuru legend has great significance for today’s world, deeply affected by constant negativity.They have created a canopy of hanging origami cranes that light up as visitors move through the space. As the crowd grows more cranes light up until 1000 cranes are fully illuminated.The artists also invite individuals to post their own aspirational messages at #hope on Twitter. Their sentiments will be analysed and reflected back to the installation through changes in the colour of the illuminated cranes. The aim is to unify the community around Vivid Sydney and send a positive message into the nightsky.

The Rocks, Nsw, Au

5 friends and I were successful in our submission into Vivid 2017 (https://www.vividsydney.com/event/light/mailbox) where we looked at a display that was built to inspire individuals to be more positively connected by verbal and written conversation as social media has made us into antisocial beings due to the abundance of communication platforms. Receiving a letter from a good friend used to be common practice but sadly we are forgetting the importance of written correspondence. MailboX used the traditional shape of a post box, with a laser cut letter shaped façade and illuminated with LED lights in order to recreate messages into entertaining interactions. For this iteration we have chose to use Emojis as they are a modern rebirth of Hieroglyphics – an early form of written communication - and create a contrast between the traditional post box and letter shape that allow the viewer to question the importance of written communication and how we are slowly losing this capability. We had great success of the duration of Vivid 2017 reaching an online audience of 50,000 people on twitter which was phenomenal. As well as this we were listed by the City of Sydney as being one of the top 6 exhibits for 2017 (https://whatson.cityofsydney.nsw.gov.au/posts/vivid-sydney-6-of-the-best-lighting-installations).

Sydney, Nsw, Au

Awarded the Best Student Entry for the second year in a row, at the 23rd AMY Awards, presented by the Digital + Technology Collective. ( www.dtcollective.org.au )( http://sydney.edu.au/news/architecture/274.html?newsstoryid=16608 )The AMY Awards are the most celebrated Awards in Australia’s Digital Industry, rewarding digital brilliance and honouring the work and people in Digital Creative, Content, Services and Applications.Our project ReforMe is a wearable technology solution and mobile application that assists in the rehabilitation of musculoskeletal disorders (MSD) currently focusing on knee rehabilitation. Moving into the area of smart clothing, patients wearing ReforMe are able to track, analyse and report their rehabilitation while having the support our application. Utilising an Electromyography (EMG), Flexible variable resistor and a customer built pressure sensor we are able to track rehabilitation exercise targets, maintain exercise schedules, recommended activities and build a supportive community around the user. ReforMe’s ‘Social Forest’ reflects the communities combined rehabilitation progress, empowering and rewarding their hard tiresome journey.

Sydney, Nsw, Au

Awarded the Best Student Entry at the 22nd AMY Awards, presented by the Digital + Technology Collective. ( http://sydney.edu.au/news/architecture/274.html?newsstoryid=16171 )The AMY Awards are the most celebrated Awards in Australia’s Digital Industry, rewarding digital brilliance and honouring the work and people in Digital Creative, Content, Services and Applications.Project Description: Flying Farm was designed to observe and report the health, location, and conditions of livestock on commercial properties. This solution was designed to help the ROI for the farmer as well as operation safety. It allows farmers to utilise a drone system to give Live camera feedback to the farmers mobile devices though site specific radio communications in real time. The data collected from the drone would then be presented though the flying farm mobile app. Geo spacial mapping, animal location tracking and long range RFID would be utilised in the system.

The University Of Sydney, New South Wales, Au

Promoting the University of Sydney to Perspective Students looking to enter a degree with in the faculty of Architecture, Design and Planning

Camperdown, New South Wales, Au

Management and care taking of the students living at wesley college

Social Media Strategy, Content Analysis, Competitive Strategy, SEO, Google Analytics

Sydney, Nsw, Au

As a medical Receptionist at Abc dental my day consists of greeting patients and answering telephones, collecting Hicaps and Eftpos payments, balancing accounts, filing out medical records, making appointments as well as basic dental consultation.

The University Of Sydney, New South Wales, Au

As a Club House Coordinator I find myself organising tournaments, advertising events, setting up courts, greeting players, selling uniforms and managing stock.

Silverwater, New South Wales, Au

At the forefront of event based catering in Australia GEMA Group has partnered with a range of unique venues, leading brands, State and Local Government to deliver spectacular catered events that leave lasting impressions. Our love of hospitality and passion for serving our customers with warmth and care is essential to our success in this industry.

Deakin, Act, Au

Coaching 100 children how to Dragon Boat 3 times a week with a team of 4 people

Deakin, Act, Au

Bachelor'S Degree, Design Computing

Design, Computing, Legals, Math