Isabella Bartolomei Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

As a Business Analyst at Coverys, I am diving deep into our company's internal and customer data and extracting insights on our clients’ risk qualities. I regularly connect with our clinical coders and data science team to learn and analyze which factors make a client likely to utilize our services using Snowflake SQL. After gathering meaningful data, I visualize findings by generating dashboards in the Power BI platform to report back to our Business Analysis team or directly to our customers.

At my position as an Operations Data Analyst Co-op at Mirah, I assisted clinical customers and Operations team members through deep investigations of the platform and the data it stores. Through this experience, I utilized Salesforce to communicate with users, cross-checked company contracts, and triaged user and internal cases. I managed and manipulated data tables, pivot tables, and statistical graphics in Google Sheets to be used by customers. I also applied existing Python knowledge to mold complex qualitative code in accordance with various customer needs.

Madison, Connecticut, United States

Welcomed customers, processed order transactions, and worked with my team to fulfill order requests. Trained in espresso-making and creating a variety of coffee/smoothie-based beverages. Worked with customers to experience easy, refreshing satisfaction in the café.

Essex, Connecticut, United States

Regulated flow of guests in the entryway, bar, dining room, and deck. Welcomed guests into restaurant and directed them to tables. Learned how to use OpenTable for reservations, walk-ins, and restaurant-management. Took all phone calls directed to the restaurant and fulfilled reservation requests. Worked with customers, servers, bartenders, and food-runners to ensure cleanliness, smoothness, and agreeability within the workplace.

Boston, Massachusetts, United States

Managed organization's social media accounts across several platforms including LinkedIn, Twitter, Instagram, and Facebook. Created graphics on Canva to post about events/causes, brainstormed creative captions, and analyzed insights on different platforms to improve awareness.

Connecticut, United States

Taught kids athletic skills and academy's core life skills on a weekly basis. Created agendas every day consisting of fun drills, skills, and games to keep kids engaged and communicated with parents at pickup and drop off.

Bachelor Of Science In Business Administration, Management Information Systems (Mis), Minor In Data Science, Sophomore

Activities and Societies: Intramural volleyball, tennis, taekwondo club

High School Diploma

Activities and Societies: National Honor Society, Spanish National Honor Society, Mu Alpha Theta Honor Society, Ambassador Officer, Ping.