Isabella Bramley

Isabella Bramley Email and Phone Number

Guest Service Agent @ Hokkaido Tourism Management (HTM)
London, England, GB
Isabella Bramley's Location
London Area, United Kingdom, United Kingdom
About Isabella Bramley

I am currently a London based Freelance Junior Events Assistant. I have been working in the industry since 2016, supporting and managing both private and corporate events. I also have experience assisting with back office operations and styling. In 2022 I graduated from Exeter University with a first class degree. I have a passion for travel, and whilst at university I had the opportunity to study in Florida for my third year. I enjoy a challenge and the opportunity to learn new skills; therefore since graduating I have worked various seasonal jobs both in the UK and abroad.As a friendly character with great interpersonal skills, I am confident in professionally dealing with various types of clientele. I aim to build effective working relationships, and I am comfortable working in a team and individually.

Isabella Bramley's Current Company Details
Hokkaido Tourism Management (HTM)

Hokkaido Tourism Management (Htm)

View
Guest Service Agent
London, England, GB
Website:
htmniseko.com
Employees:
57
Isabella Bramley Work Experience Details
  • Hokkaido Tourism Management (Htm)
    Guest Service Agent
    Hokkaido Tourism Management (Htm)
    London, England, Gb
  • Les Enfants Parties
    Junior Events Assistant
    Les Enfants Parties Aug 2016 - Present
    London, United Kingdom
    Part of a busy London events team, helping plan and run live children’s parties in both the private and corporate sectors. Experience as an Events Manager and as an Events Assistant. Working in an office assisting in the planning of events. Supporting the back office operations, sales, marketing and styling team. Organising stock and equipment. Aiding in the warehouse when needed. Content creation experience. Comfortable using Shopify and Canva. Live event work in both private homes and luxury venues in London. Time management skills, is used to setting up and taking down events within set time restraints. Ability to communicate effectively with customers, suppliers and venue staff. Confident in problem solving abilities, remaining calm and professional in high pressure situations. Styling experience with displays and balloons. Familiar with being responsible for children during events, managing activity stations. DBS checked.
  • Oxford Summer Courses
    Course Leader
    Oxford Summer Courses Jul 2024 - Aug 2024
    Oxford, England, United Kingdom
    Based at a summer school in Oxford. Leading a group of 20-25 international students aged 13+, managing the smooth delivery of their programme and looking after their day-to-day pastoral needs. Ensuring student welfare, safeguarding and behavioural standards. Residential role involving overnight duties.Confirming bookings for trips, activities and restaurant meals. Organising and leading each of these excursions. Experience with PLEO. Working to a set budget, managing and recording costs in accordance to the budget.Liaising with the Study Leader regarding student academic issues. Additionally, managing the performance and behaviour of a small team of Course Coordinators who assist in running the course activities.
  • Yacht Week
    Event Intern
    Yacht Week May 2024 - Jul 2024
    Athens, Attiki, Greece
    Internship for a sailing vacation company based in Greece. Working in a team to execute high-standard branded and themed events. Largely a guest relations role. Checking in customers and providing information regarding event schedules throughout the week. Hosting the events; seating table bookings, running activities and ensuring an enjoyable vacation. Upselling future Yacht Week trips to guests through a referral scheme.Coordinating guest water taxis and venue table bookings. Responsible for venue set up and take down. Ensuring an accurate record of inventory, managing the storage of branding, theming and marketing assets.
  • Mark Warner
    Kid’S Activity Leader
    Mark Warner Jun 2023 - Sep 2023
    Rhodes, Southern Aegean, Greece
    Peak summer season childcare staff at Mark Warner’s Kamari Beach resort in Rhodes, Greece. Looking after children aged 6-17 years. Creating a strong and trusting relationship with both child and parent. Formulating a weekly tailored program incorporating indoor, outdoor and water based activities. Aiming to provide a fun, safe and memorable holiday.Being responsible for paperwork regarding children’s personal and medical information. Observing progression and achievements, record keeping where necessary. Ensuring a high standard of health and safety, including regularly cleaning deep cleaning childcare. Working as a team within childcare and developing positive relationships with other departments. Additional roles include babysitting outside of working hours and assisting with guest airport transfer.Enhanced DBS checked and Emergency Paediatric First Aid trained.
  • Family Ski Company
    Chalet Host
    Family Ski Company Nov 2022 - Apr 2023
    Morzine, Auvergne-Rhône-Alpes, France
    Winter season chalet staff at Family Ski’s Ardent resort in France.Managing and hosting a fifteen person chalet with one other host. Taking ownership of the property, creating a warm and welcoming atmosphere. Communicating and working effectively in a pair, and within the wider team. Personal role was as the chalets sole Morning Lead. Position involved preparing and serving a cooked breakfast, and afterwards baking afternoon tea everyday. Adapting options based on allergy and dietary requirements, as well as taking personal requests by guests for preferences and celebrations. Communicating to the food store supervisor any dietary requirements and guest requests. Stocking the chalet with ingredients on behalf of both hosts. Checking and topping up the guest honesty snack bar. Carrying out daily cleaning and housekeeping responsibilities. Deep cleaning and turning over the chalet once a week on transfer day, maintaining high standards of clenliness. Replenishing chemical products, household toiletries and cleaning utensils.Tending to the chalet hot tub, checking the temperature and adjusting the chemical balance daily, guaranteeing a high standard of health and safety. Snow clearing for easy access to the chalet.Additionally, assisted Evening Leads when support needed. Covered Activity Leaders in childcare. Involved with opening and closing the resort. Enhanced DBS checked and Level 2 Food and Hygiene acquired.
  • Luciano’S
    Waitress
    Luciano’S Sep 2021 - Jul 2022
    Exeter, England, United Kingdom
    Part-time restaurant waitress at Luciano’s in Exeter, owned by the son of Michelin Star chef Marco Pierre White, during final year of university in Exeter. Providing a high quality and professional standard of service to all customers. Greeting and seating guests. Having extensive knowledge of the menu and being able to answer any customer queries.Being responsible for large sections of the restaurant. Taking food and beverage orders. Asking about allergy and dietary requirements, making sure any needs are communicated to the kitchen. Working as part of a team, running food and clearing tables to provide support to colleagues. Assisting the bar during busy periods with making and serving drinks. Cleaning glassware and cutlery to aid back of house. Helping open and close the restaurant.
  • Northsouthstoreuk
    Social Media Coordinator
    Northsouthstoreuk Jul 2021 - Sep 2021
    Responsible for managing the social media activity across Facebook, Instagram and TikTok for a digital based UK homeware and style brand.

Isabella Bramley Skills

Customer Service Problem Solving Teamwork Event Management Party Planning

Isabella Bramley Education Details

Frequently Asked Questions about Isabella Bramley

What company does Isabella Bramley work for?

Isabella Bramley works for Hokkaido Tourism Management (Htm)

What is Isabella Bramley's role at the current company?

Isabella Bramley's current role is Guest Service Agent.

What schools did Isabella Bramley attend?

Isabella Bramley attended University Of Exeter, University Of South Florida.

What skills is Isabella Bramley known for?

Isabella Bramley has skills like Customer Service, Problem Solving, Teamwork, Event Management, Party Planning.

Who are Isabella Bramley's colleagues?

Isabella Bramley's colleagues are Constantin Paraschiv, Will Newcombe, Laura Melani, Brooke Zorb, Eliot W., Xanthe Goldsack, Lennard Pham.

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