• Coordinated and designed software project plans with non-profit partner. • Wrote tickets and planned sprints, and led a 6-person development team in creating the web app.• Built API using Typescript with NestJS, and front-end application with Typescript and React.• Set-up AWS Cognito User Pool and DynamoDB to store user accounts and application data.

Developer for the Breaktime project

• Consult with Northeastern faculty, staff, and students to build out automations with Microsoft tools such as Power Automate, Sharepoint, Teams, and Excel, as well as supporting other applications like Miro and Zoom.• Develop internal tooling to facilitate streamlined recruiting workflows and support new programs using Power Platform tools, including Dataverse, PowerApps, and Power Automate.• Provide technical support for issues through our ServiceNow ticketing system.

• Coordinated with new rental car provider business and development teams to collect and meet requirements for integration into Priceline’s website. • Developed gRPC API in Java to receive rental car availability, details, and booking from a new rental car delivery provider. • Designed new functionality to support rental car delivery services and integrated the intended design into existing backend core Java API.• Improved an internal Java Spring Boot and Spring Batch data-loading tool to allow for more flexibility in data input and deployed SQL scripts to maximize available rental car locations.

• Assisted users with support for the ERIS Scientific Computing department's three HPC Linux clusters, including the newest Kubernetes GPU cluster. • Installed 20+ applications including R, Python, and bioinformatics software from source using Lmod modules system.• Provided user consultations, training, and in-depth documentation for the Kubernetes GPU cluster at MGB and containerized environments using rootless Podman in the cluster. • Improved and fixed bugs for user-facing R Shiny Apps and Python scripts that allowed users to view status updates on virtual desktops, modules available, and storage reports within our cluster.

• Led and managed a team of ~70 student employees at the university's IT department, including scheduling and onboarding. Served technical resource for employees staffing our call center and in-person service desk. • Co-led the recruitment and training teams, and created a staff development team within ITS to help new technicians grow and improve. • Built the system for receiving and dispatching on-premise technician requests for all university faculty with Power Automate.

• Troubleshooted various technical issues for Northeastern systems and software in-person and over the phone at the IT Service Desk using ServiceNow.• Reviewed applicants and conducted interviews as a member of the recruitment team.• Wrote technical articles for the Knowledge Base team.

I troubleshooted various technical issues for Northeastern systems and software in-person and over the phone at the IT Service Desk. In addition to technician duties, I worked on staffing the university AR/VR lab.