Isabella Herrera Email and Phone Number

As a dedicated and customer-focused Retail Cashier, I specialize in delivering exceptional service while ensuring smooth and efficient store operations. My role involves managing customer transactions, processing payments, and assisting customers with their purchases to ensure a positive shopping experience.I take pride in offering personalized service, addressing customer inquiries, and resolving any issues to maintain satisfaction and loyalty. In addition to handling the front-line customer service, I am also responsible for ensuring products are properly displayed.Key Skills and Responsibilities:-Customer Service Excellence: Providing friendly, professional, and responsive service to customers, addressing their needs and inquiries in a timely manner.-Payment Processing:Efficiently handling credit, and digital payments while ensuring accuracy and security.- Sales Support: Offering product recommendations, processing returns and exchanges, and contributing to overall store sales goals.- Team Collaboration: Working closely with colleagues and management to maintain a well-functioning, customer-focused retail environment.I am passionate about helping customers find what they need and creating a welcoming environment that enhances their shopping experience. With a strong attention to detail and a commitment to excellence, I continuously strive to improve my skills and contribute positively to my team.---Feel free to adjust any specific details or add any other experiences or achievements you'd like to highlight!

**Plex Worker – Huntington University** As a Plex Worker, I contribute to creating a welcoming and supportive environment for everyone who visits or uses the facility. My responsibilities include being present in the lobby to assist guests, students, and staff with any questions or needs they may have, ensuring they feel supported and valued. A key aspect of my role is maintaining the cleanliness and functionality of the facility. This involves regular cleaning tasks to ensure the spaces remain safe, sanitary, and presentable for all users. I also provide assistance when people need help with resources or navigating the facility, offering reliable and friendly service. This role has strengthened my skills in customer service, time management, and teamwork while reinforcing my commitment to providing a positive experience for those I serve.

As a student-athlete on the tennis team, I balance the demands of academics with rigorous training, competition, and teamwork. Playing tennis has developed my discipline, resilience, time management skills, and commitment to setting and achieving goals. My experience on the court has taught me the importance of focus, adaptability, and continuous improvement—skills I bring to all areas of my life.

In my maintenance role, I painted apartments and dorms, handled trash and recycling tasks, and cleaned and organized common areas to maintain a welcoming environment. I took responsibility for keeping recycling and waste areas orderly and supported my supervisor with various tasks to ensure smooth operations. This role helped me develop organizational skills and the ability to manage multiple responsibilities efficiently.

As a Library Student Worker, I enhanced my patron experience by providing assistance and guidance on library resources and addressing inquiries effectively. I maintained the organization and inventory of materials, fostering a peaceful and efficient environment for all visitors. My proactive approach contributed to a welcoming atmosphere, supporting the library's community engagement and learning mission.

As an Intern at Zoomers RV, I am gaining hands-on experience in streamlining operations, supporting financial processes, and applying technical solutions to real-world challenges. In the administrative area, I create and refine processes and procedures, ensuring efficiency and clarity across operations. I enter and organize key business data into the IDS software, compile and maintain accurate files. Additionally, I process accounts payable, ensuring timely and accurate transactions, and assist with RV title documentation, helping to maintain compliance and accuracy in vehicle ownership records. I also support new employee onboarding by setting up computers with the necessary software, ensuring a smooth transition for new team members. Leveraging my technical skills, I developed a Python project that calculates the total number of customers within various distances from each of the company’s three locations. This tool provides valuable insights into customer distribution and helps inform strategic decisions. This role allows me to enhance my skills in operational efficiency, financial processes, and data analysis, while also contributing meaningful solutions to the organization.

In my maintenance role, I worked closely with a teammate to keep facilities in top condition. My responsibilities included painting, moving, and setting up furniture, changing bulbs, sanding, cleaning, troubleshooting, and repairing various issues, including bathroom maintenance. This hands-on experience developed my problem-solving skills and attention to detail, ensuring a safe, well-maintained environment for everyone who used the space.

As a Foodservice Student Worker, I demonstrated loyalty and teamwork by consistently supporting my supervisors and colleagues. I assisted with various tasks and ensured seamless operations during busy periods, enhancing team efficiency. My commitment to collaboration and readiness to help whenever needed contributed to successful event execution and a positive work environment.