Isabella L. Pavan Email and Phone Number

- Currently providing HR Generalist support to the Galleries in the UK, France and Monaco.- Managing employee relations, including organizational restructures, handling complex ER cases, conflict resolution and performance management.- Partnering with heads of departments to align HR strategies with business objectives and address department-specific needs.- Overseeing end-to-end recruitment processes for roles ranging from junior positions to director-level positions.- Managing the full employee lifecycle, including onboarding, probationary period, development, performance management, and offboarding.- Payroll processing for employees across the UK, France, and Monaco.- Managing employee benefits, including health insurance, retirement plans, and perks, with a focus on benefits renewal and ongoing maintenance.- Implementing and overseeing HR policies and procedures.- Managing the immigration process, including work visas and permits, for international employees.- Coordinating training and development programs.- Leading the implementation of an HRIS in France and Monaco, with a specific focus on optimizing time management and payroll functionalities.- Managing various employee leave and flexible working arrangements, including maternity/paternity leave, sickness and requests for flexible working hours.

- Responsible for handling all HR queries (via JIRA) as the first point of contact for +500 employees seeking guidance on various topics such as contracts, Workday, policies and procedures, benefits, etc;- Provided a full range of generalist support across the UK, Spain and Germany;- Monitored, reviewed, and updated HR policies and procedures;- Provided guidance to managers & employees on various types of leave, including Maternity, Paternity, Sickness, and Flexible Working arrangements;- Supported with Employee Relations (ER) cases when necessary, including disciplinary meetings, investigations and restructures;- Handled the full employment lifecycle, including processing new starter documentation, contracts, background screening, right-to-work verification, and new hire induction;- Managed the off-boarding process, by processing all leavers, conducting exit interviews, and sharing feedback with relevant departments;- Managed the immigration process for employees;- Reviewed and approved benefits such as Healthcare, WFH vouchers, etc., and collaborated with brokers;- Processed the monthly payroll for Spain and Germany, ensuring accuracy and timeliness;- Led and contributed to HR projects such as process improvements and system implementations (Workday).

Main objective: Support the expansion of Just Eat Takeaway in Italy and the UK by managing their ATS to streamline recruitment processes.- Reviewed submitted applications in Italy and in the UK;- Interviewed (phone screen) qualified applicants (±40 applicants/day);- Managed right to work checks;- Processed new hires documentation;- Scheduled and facilitated new hire orientation;- Maintained candidate database.

Main project: The implementation and integration of a new HRIS (TalentSoft) at the Institut de Cancérologie de Lorraine (ICL).HRIS (Talent Soft) Implementation- Managed the implementation goals, timelines and project milestones;- Supervised the setup and testing of the HRIS for smooth functionality;- Managed the seamless transition of data for optimal system performance;- Developed and conducted user training sessions, providing ongoing support to facilitate a smooth transition for all stakeholders;- Collaborated with stakeholders at all levels, including HR staff, managers, and employees, addressing concerns, managing expectations, and promoting understanding of the transformative initiatives;HR Administration- Coordinated new hires: documents check, contracts, induction and payroll.Learning & Development- Identified training needs, managed budgets, devised employee learning plans, contacted both internal and external providers, managed inscriptions, produced training materials, processed invoices;- Managed the Annual Performance Appraisal (Entretien Annuel d'Appréciation) & Professional Interview (Entretien Professionnel) and maintained accurate records;- Managed the OPCA platform to facilitate the reimbursement of training financings.

HR support- Conducted stakeholder analysis and assess the impact of changes on employees, departments, and the organization as a whole;- Communication and Engagement: developed and executed a communication plan to ensure consistent and transparent messaging regarding changes, their rationale, and benefits;- Engaged with stakeholders at all levels, including directors, managers, and employees, to address concerns, manage expectations, and promote understanding of the transformation initiatives.- Provided ongoing support to individuals and teams during the transition, to address resistance and to help them navigate through the change process;- Collaborated with cross-functional teams, including HR, IT, and senior leaders, to ensure alignment and coordination of change efforts throughout the organization. Other responsibilities:- Managed the development and implementation of projects, including project scoping, planning, execution, monitoring and control;- Collaborated with cross-functional teams to identify project requirements, develop project plans and monitor progress against project milestones;- Conducted regular project meeting with stakeholders to ensure effective communication and alignment with project objectives;- Managed project budgets and resources.

- Managed the Learning and Development inbox;- Coordinated employee events and activities, such as team-building events;- Assisted with the design, development and implementation of employee training programs;- Managed the SharePoint platform for the Cash Management team, updating its content with vital information on products updates, sales techniques, and more.