Isabella Majda Email & Phone Number

Barrie, On, Ca

Barrie, Ontario, Canada

• Direct day-to-day operations of 2,000 sq ft. store generating more than $2.5M in annual revenue.• Coordinate order placements, maintain appropriate inventory, ensure that store safety audits are completed, and complete corporate paperwork.• Mentor all staff to adhere to standards and procedures set at corporate operations level.• Create and maintain long-lasting relationships within the community ( e.g. FurryFriends, Homeward Bound)

Halton, Ontario, Canada

• Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions.• Provide team members recognition and overall performance documentation to support and enforce career and personal growth.• Reviewed sales and gross profit reports to determine options for increasing market growth.

Oakville, Ontario, Canada

• Recommended items to customers based on specific needs and explained features and benefits.• Informed customers about special promotions and provided detailed information for various products.• Advocated for customers and reported on observed areas for product or service improvement.

Halton Hills, Ontario, Canada

• Deliver exceptional customers service by leveraging extensive knowledge of products and creating welcoming, positive experiences.• Evaluate employee skills and knowledge regularly, providing hands-on-training and mentoring to individuals with lagging skills.• Lead expeditor team check-ins on each shift to create connection, share updates, seek feedback and input from team about inventory processes.