• Deduce ad hoc and specific data elements to code data for entry into automated files or for manual review.• Disseminate intelligence and statistical reports and verify data for accuracy for use by City and departmental personnel. • Support investigative elements by searching for subject information and/or vehicles descriptions, assemble related visuals, and appropriate investigative lead reports. • Identify and summarize targeted crime trends, areas of concern, and criminal patterns.• Manage risk, coordinate frontline and investigative resources, and leverage advanced technology to enhance and support field operations in the Real Time Operations Center. • Monitor and interpret multiple interactive software systems regarding emergency and criminal calls for service.

-Assisted in coordinating events and fundraisers-Coordinated program planning for school year and summer curriculum.-Managed parent/student portfolios and accounts via filing and Salesforce.-Provided customer service in-person and through phone calls with questions and concerns-Spanish translation orally and for documents.https://www.breakthroughmiami.org/portal/