Managed integrated digital communications in collaboration with key stakeholders. Supported and guided communications to maintain consistent, high-quality, and targeted online messaging to facilitate the College’s strategic objectives.Designed and composed email campaigns and event registrations via iModules including creation of graphics, editing of images, and links for analytic and tracking supporting College Events, Alumni Relations, Academic Affairs, and Athletics.Built master report to track email effectiveness, benchmarked areas of success and identified areas of improvement.Led development and execution of 30 monthly regional newsletters in support of the Office of Alumni Relations.Edited and updated web pages for Alumni Relations, Annual Giving, College Events, and Gratitude via WordPress. Maintained style and brand standards on all digital communications.

Supported project management of complex software development projects for various clients through all phases from requirements gathering, development, QA testing, and deployment. Developed project documentation, UI design and authored testing plans.Worked in conjunction with clients and development team to ensure solution met client requirements and provided intuitive interface to aid in user adoption.Designed test plans and conducted testing to verify custom applications met quality standards.Conducted weekly client meetings to deliver updates on project status, identified project issues to keep projects on track.

Conducted market and customer research to develop ROI calculations for use in value-based pricing models and proposals for SAAS content curation solutions that increase employee engagement through virtual workspaces.Utilized T2D3 framework to develop Volute’s go to market strategy. Researched markets to identify opportunities and devised outreach plan.Created customer outreach proposals using client personas focused on problems companies were facing and demonstrate how Volute’s technology could solve problems within sales enablement, research curation and client engagement.Produced pricing proposals based on industry and market research, specialized in building individualized proposals. Participated in pitch meetings and requirement gathering discussions with potential customers.Designed outreach program based on market research. Determined sales cadence and drafted emails to support plan based on personas. Updated Salesforce account and prospect records. Designed reports to track outreach progress and engagements between Volute and prospective customers and made modifications to Salesforce to improve data collection activities.

Completed in-depth contract review to support paperless office initiative. Reviewed master distributor, reseller and non-disclosure agreements for completeness and effective dates. Scanned and organized by region in online repository before destroying originals.Examined database tables to assist GDPR (General Data Protection Regulation) team in identifying data sources that included personally identifiable information (PII) and presented findings to team.Analyzed distributor and reseller master records in Salesforce for accuracy. Completed data updates for all records missing key contract information and billing data.

Taught young gymnasts basic skills and tumbling. Led 3-5 classes a week providing instruction to children from 3-15 years old.